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“I am in the process of relocating to Tennessee and the bank that I am currently using wasn’t in Tennessee. I began my search. I prayed about which bank to choose and it was BankTennessee. I’m glad I chose this bank because the first day, I called I was introduced to Mr.Key. He was very polite, kind and went above and beyond over the phone. Even when I didn’t understand the process, he made sure that he explained things clearly. I’m so excited to embark on this new adventure with Bank Tennessee.Thanks D.Taylor”
“Having been a member for 10+ years now I have always enjoyed the personal relationships with the representatives in the Lebanon office, especially Angie and Christy.I always recommend OHCU to anyI speak with ab5personal banking and credit unions.Thank you for your 90 yrs of service, may there be prosperity in the future for the credit union and all associates and members”
“Great bank, have been with them for a few years now. Have no issues except for an occasional issue with my debit card but by far the best bank I have ever done business with.”
“We just moved to the Lebanon area and were referred to Wilson Bank & Trust by a family member. We were not disappointed. Mandy Blake did a wonderful job of making us feel welcome and special. I recommend WBT to anyone needing a new banking institution.”
“The crew at Wilson Bank and Trust make me feel like family when I walk in. Really good customer service and just down to earth people. You guys are awesome and keep up the good work!”
“Been banking with Pinnacle for many years now on a personal and business level. I have multiple accounts including CC's and this bank has consistently gone above and beyond any bank I've ever banked with. Dennis Mitchell among many others are amazing when it comes to customer service and just being downright fair to me the entire time I've been with this bank. Every location I've gone too, as I use several, I've never once left unhappy. Thank you all again for all that you do for me and my family!”
“Ok so I come across town to deposit change for my son and they want 8.5% of it to deposit my change. Just because other banks are doing it, doesn’t make it right. You guys really lost a star today across the board for me.”
“A Tennessee based local bank that is big enough to have all the perks but small enough for me to feel like a customer and not just an account number. I wouldn't consider anywhere else to bank.
Carol Ann Griffin has been there anytime I need something but my real hero has been Bethany Reese. Bethany rarely misses a call from me and if she ever isn't available, I get a call back within an hour. I've even known Bethany to drive 90 minutes to finalize loan paperwork for a large family but make the time to stop and get Popsicles for all the kids on the way. She's a superstar!
Each time I've had a fraudulent charge, it's immediately reversed, my accounts secured, and I'm on my way. Most of the time I find out from the bank before I realize it myself. They can even print new credit/debit cards on site so you don't have to wait weeks for a new card!
I love how easy their online portal and apps are to use. I can transfer money, review my transactions, and pay bills in an instant.
I've never had a better banking experience than I have with Pinnacle. I've had multiple accounts, personal and business for several years now and couldn't be happier.”
“Great bank. Friendly and efficient costumer service...any issue I've had has always been handled quickly and professionally. Very user friendly mobile banking app as well.”
“You had 5 stars until the black lady at the counter wouldn’t let me deposit $8 in change. So, I’m headed across town to deposit. Everyone else I’ve ever dealt with has been super pleasant at Wilson bank.”
“The teller and customer service agents all are very friendly and helpful. They also are very helpful if I have any questions or concerns. I would recommend them to friends and family.”
“The opening hours are too late and the closing hours are also too late... it’s a financial institution, one must be able to reach it in the most flexible hours”
“Shelly is an outstanding manager. I have been with BOFA for more then 20 years and she is the first representative of this bank to make me feel like a valued customer. She gave my issues her personal attention and delivered. I am very pleased.”
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“You’re always treated royally at First Freedom Bank!Today as always it was so nice!Rayne Grace, a new employee, took care of my business needs smoothly and so professionally!Thank you First Freedom! ?”