Shelly is an outstanding manager. I have been with BOFA for more then 20 years and she is the first representative of this bank to make me feel like a valued customer. She gave my issues her personal attention and delivered. I am very pleased.
April 2023
In and out in 15 minutes. Excellent customer service with Marcus!
December 2022
With all the bad experiences at the Donelson Branch on Lebanon Pike I came to this Branch hoping to get in and out with a Large ( for me) Transaction. The Teller was Friendly and right away let the supervisor know he would need an authorization. After he processed my transaction it was approved and I way out in 10 minutes.
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.
