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September 2023 by Christine Jackson
Very helpful. Needed a new phone and the lady was very friendly and super helpful getting everything transferred to the new phone.
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July 2023 by doug skowron
Woman there was very helpful to my parents.
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July 2023 by David Bass
Best customer service. Karen the store manager went far and beyond to help me with everything I needed.
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July 2023 by Pauline Sood
Great customer service Thank you for a great experience
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June 2023 by Antonica Reynolds
Very poor customer service. Representative have no knowledge of the services that they provide and give customer false information to sale different products.After, going in the store and patiently waiting due to the store being packed with customers. Which I understand so I gave the representatives time to help the customers ahead of me.So when it was my turn I asked the representative about international calling as well gave her the location I’ll be in for the next few days. The representative then told me the phone service would work there.When I made it to my destination my service would not work . I was unable to contact my family and love ones during my stay.So when I returned to the country I did reach out to the Lawrenceburg Tn location and spoke to the manager Lauren. Told her exactly what took place. She then said she was reach out to someone else about my refund as well take the feature of international calling off my phone plan. As well she will give me a call back later on that day. I never received a call from her. I called back the next day and I was told they would relay the message for her to call back. No call back. I called the follow day and the next day no call back. I had to call the company and get them to take the feature off my phone as well refund me my money.I would not refer anyone of my family and friends to Cricket and I’m looking to change cell phone service as soon as possible.I give this location NO STARS
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January 2023 by Matthew Paulson
The staff is excellent and the store is really clean…Always smells great !
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January 2023 by Amy Leahann
The girls at this store are so sweet and nothing but helpful ! They helped me with every problem I had !
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October 2022 by Buddy Kowalski
I have been with Cricket for a few years, many good employees there. There is an employee there named April who has helped me tremendously, thanks to her letting me know about the disability discount I can now afford my phone bill at all times. Everyone there are good workers but April has gone above and beyond and all around Cricket is a good phone store with good service.
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September 2022 by Dave Curriston
The next day I went online to the Cricket website, and had zero issues getting my phone and plan ordered. I was not impressed with this store's lack of critical thinking or problem solving.
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September 2022 by Brittany Kowalski
I have been with Cricket for a few years, many good employees there. There is an employee there named April who has helped me tremendously, thanks to her letting me know about the disability discount I can now afford my phone bill at all times. Everyone there are good workers but April has gone above and beyond and all around Cricket is a good phone store with good service.
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September 2022 by Donald Ray
This place and people are very kind to me every time I come in and it's very clean. I love the Lawrenceburg team !
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August 2022 by Sheryl R Sharp
Found out I can't transfer service with my existing phone. Gotta buy a new one.
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July 2022 by Butch Chapman
Great on & out service
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July 2022 by Makayla Cooper
Very friendly staff and great service!
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July 2022 by Kim Sullivan
Awesome customer service. Karen is the best
