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February 2024 by Tiffany Rose
I picked up some medication for my mom and for the first time since I’ve been getting her medication from this location they put the wrong medication in the bag. The medication name on the paper that they stapled to the bag was the one she was supposed to receive but they put a different medication in the bag. I’m so glad that I read the name on the bottle before opening it. Now I have to go to Walgreens and return it so I can get the correct prescription.
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January 2024 by Robin Cunningham
Yesterday, I went to the doctor for bronchitis, specifically because I’m wheezing and short of breath. He prescribed me an inhaler, cough medicine, and antibiotics at 2:00pm. More than ANYTHING, I NEED the inhaler. As soon as possible. Pharmacies normally take about 2-3 hours to fill scripts, so I was okay waiting that long.I get a text that they are having an issue filling my medicine at 2:30pm and to call them. I call while driving, hold for 22 minutes, have to hang up. I call again at 4:05pm, hold for 30 minutes. Made it through the “there are x callers ahead of you” countdown and got to the in-store hold music and continually got put on hold after about 6 rounds of holding to ringing. Then, I got hung up on. After 38 minutes of waiting on hold.I go to the pharmacy at 6:00. Make it to the counter at 6:30. My medicine is not ready. None of it. They are out of one of the four, but the rest just hasn’t been filled. I get told I can wait 30 minutes for the pharmacist to fill it. I BEGGED to just PLEASE get me my inhaler. I had to go so I could not wait. No such luck.Fast forward to this morning at 11:45a, go to get my medicine… not filled. This is UNBELIEVABLE!!!!!! I cannot even call ahead to CHECK if my medicine is filled because I can’t get through to the pharmacy staff!! So instead I keep having to wait 30 minutes in line to get told nope, it’s not ready, they don’t call when it is ready, and even though I’m told it’ll be ready in an hour and a half (they should have filled it immediately; I need it to BREATHE) I’m going to have to go wait in line again to find out if it’s ready or not.This is NOT the pharmacy tech’s fault!!! Walgreens, get it together! Get them a dedicated phone agent and some more staff! This is ridiculous!!
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January 2024 by Ken Glatzer
This store is pitiful. Understaffed with unqualified employees and management. Pharmacy assistance and expertise is a joke!!!
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January 2024 by Emma Richardson
worst pharmacy i’ve ever had to use. my doctor called in a prescription several times just for them to say they never got it. awful customer service. i was on hold for over an hour just for them to hang up on me
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January 2024 by brandon osbahr
Definitely the worst pharmacy in the area. They refuse to fill prescriptions written by nurse practitioners without a doctor’s written approval. Prescriptions are never ready at the expected time of availability. Pharmacy employees are rude. If you can switch to mail order or another location, I would recommend it.
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December 2023 by Ruth Bell
I just left Walgreens and it’s a young guy that works there with locs in his hair he was very rude he didn’t want to help me then dropped my bag of groceries what in the world…. I guess he was mad at the other workers but you don’t take it out on customers
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December 2023 by William Chandler Craig
Placed a one hour photo order. Called almost 24 hours later because I hadn’t heard anything. “Oh the machine is broken, sorry.” The notification system at this store SUCKS.
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December 2023 by Que Torres
This is completely unbelievable and unacceptable!!I am here visiting and left my medication. My doctors office attempted to call several times only to be on hold and hung up on continuously.I have called, held listening to the recording for 6 mins., then placed on hold without any communication. I have never been humiliated to this level. Once and done…:( they will never earn my business. My life depends on my medicine and to know you have people being paid to pharmacy of medicine and just completely don’t care. One day, this may be your family. ??
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September 2023 by Islam Iysheh
I’ve been three weeks and they still don’t have my refill prescription always it’s out how is that
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August 2023 by Peggy Church
Terrible service. They never fill all my prescriptions sent over by my doctor. It's tedious teeth gritting effort to try to get all them. They don't give GoodRx pricing either.
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July 2023 by Honesty
Their store closing hours Monday through Friday is 12am. Yet, I’m here on a Monday and they are closed at 10pm!! All the workers were leaving at 10:28pm on the dot! ??♀️ It’s so annoying when people close when they “feel” like it and have false store hours.
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May 2023 by Vickie Carter
There was a mixup with my husband's prescription. The lady at the window definitely could have been more helpful.
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April 2023 by Sheri Saldana
Pharmacy staff is beyond inept. Had to call Store Manager to get connected to Pharmacy [after holding 10+mins., then they picked up only to hang up; this happened multiple times over several weeks.] Took 3 attempts by my Dr. to get a script to them [msgs. left, ppl spoken to in person] plus me having face-to-face conversations w/the pharmacist over 3 days. And just try waiting in line to try to pick up a script!! 20+ mins. w/only 2 ppl in front of us, yet the 3+ staff and pharmacist could not be bothered to realize how to have the first person in line step aside to wait for his script to be filled while others get theirs which were already ready. ?♀️(One staff mbr. literally just stood there on his phone once he had no cars in the drive thru, but didn't bother to help anyone else standing in the store waiting.)
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March 2023 by Miss Erica
I called this location 3 hours ahead to refill my prescription and was promised a pick up time of an hour and 30 minutes!! I arrived 3 hours later and guess what??? My prescription was not ready and they tell me that my prescription is possibly not in stock (after waiting 40 minutes in the line already) after today I am completely done with Walgreens. I’ve been a customer for almost 40 years and it’s been nothing but a pain in the a** these past few years. This is my first time using this location and it will be my last. My time is too important to be wasted and gas is not free.
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March 2023 by foxbat444
Bathroom is absolutely abysmal. Jesus Christ I've never smelt something so bad in my life. It wasn't a one time thing either, it gets increasingly more terrible every time. They allow urine and feces particles to fester. The store is a Walgreens nothing special, please clean your bathrooms my God they are terrifying.
