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September 2024 by E B
Pharmacy is always slow won't answer phone and lines are always long. This is ridiculous to go through this everytime you need your meds.
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August 2024 by Rb Lehmann
Not enough people working in the pharmacy to wait on 2 customers at one time (counter and drive thru).
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July 2024 by Margery
Nice people, nice service, can do Covid/flu walk in trso
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June 2024 by J A
This location is very clean and organized. The prices were labeled correctly and directly under the product. This makes shopping easier and you don't get a surprise at checkout.
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December 2023 by Beth Condy
These are the rudest people I’ve ever dealt with at a pharmacy. I won’t be back. A little kindness goes a long way.
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November 2023 by Austin Alders
It’s the worst pharmacy I have ever been too. Lazy, rude, incompetent, argumentative, etc. Avoid at all costs
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September 2023 by Evan Ingram
Worst pharmacy I have ever been to. Not just 1 bad experience, every experience is bad. Prescriptions either not ready or do not have them at all. Not to mention you find this out after you have been waiting in line for 45 minutes. Rude too, but worse than rude just apathetic employees.
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August 2023 by mushahid khan
Walgreen pharmacy at Canada Rd Lakeland is very unresponsive and unprofessional. Doesn’t care for customers. Never recommend for anyone. I wish I can give zero rating.
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January 2023 by Christine Lundy
Pharmacy never answers the phone. This is ridiculous. I’ve been on hold with 3 callers in front of me for over 30 mins now.
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October 2022 by Carmen Frazier Coleman
Ariel, one of the pharmacy technicians, has a horrible attitude. I've had to encounter her my last three times and she is horrible. She hands me 1 out of 2 medications that were due to be filled without telling me the second drug was out of stock until I asked. When I asked if she planned to inform me, she looked at me as if I were the problem and proceeded to dismiss me.
I miss the days when customer service was a real thing.
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September 2022 by Drew H.
I've been using this pharmacy for several years and have finally decided to change. The pharmacy personnel are generally polite but soooooooo slow. They have 3 windows and have never had more than one open. It is absolutely impossible to get them on the phone in a reasonable amount of time. There always seem to be plenty of people there but no one answers the phone or fills prescriptions. I finally got to the front and noticed the phone ringing off the hook but a lady would just press a button to put them on hold over and over again. To be honest, the pharmacist is VERY nice and helpful but the rest of the staff have made it impossible for me to keep coming here.
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September 2022 by Ann P.
Awful employees and managers. Had a staff yelled and cussed me out for calmly disagreeing. The manager refuse to give me this black kids name, as to protect him. It's on the receipt smh. Lies to customers about own website and store price match. Says other Walgreens are breaking rules and said they shouldn't but they don't even read their own rules on their website. All I said, was that's not true. Every Walgreens and I've been to price match except the this store on lake mead and Hollywood Blvd. They he flipped out and went off on me. Told me to stfu but I was calmly speaking to him the whole time. He is the one cutting me off and not letting me get a word in. He wants to flex like he knows it all but I'm the consumer who often shops and expressed I had a different experience. He wouldn't even listen but chooses to be unprofessional and use unnecessary tantrums. Why pay double for items with horrendous services and unfriendly staff members like Walgreens? Just go to target and Walmart. Much more welcoming. People rarely argues there and try to prove a point. Their need to be right is more important then customers at Walgreens!
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June 2022 by Ashley Claunch
Rough service. Always a long line. They always seem to be short handed.
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June 2022 by Madison M.
Absolutely terrible!!!! I have gone in this Walgreens 3 times and every single time I've had the same experience! Disrespectful to customers, went in for a covid test and even made an appointment and they refused us because "they were too busy" I understood every time it's not easy working in retail or in a pharmacy, but have some patience and respect.
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January 2022 by Marisa S.
Five years ago I would have given this a 4 or 5 star rating. I lived right down the street and it was my go to place for pharmacy and quick needed purchases. I have moved back to the area and live nearby and have been here a few times and it has gone downhill a bit over the years. There was only one person working (a problem for a lot of businesses right now, I know) and the line was long. The store was not very organized and they were out of A LOT of things. I needed to hydrate but could not find one Gatorade or Powerade drink! The pharmacy was a very long wait time so I transferred my prescription to another location. Overall I was not very impressed but will probably return out of necessity and location but I hope they make some improvements soon.
