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August 2024 by Stephanie Behymer
Always friendly and quick
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August 2024 by Xan
The young man, Rico, has such amazing customer service! He is kind, patient, and understanding! I continue to use this location because of this. I have one closer to my house, but I trust my packages to be handled with care here!
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August 2024 by Michella Chambliss
The entire staff esp Jacia are always sweet and patient!
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August 2024 by Steve G.
Slower than most other UPS stores. Need training on how to move "time wasters" along. No reason mailing a birthday package should take 15 minutes while people are waiting.
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July 2024 by Leah Bell
Tyler was very nice and patient with me. He was able to answer all my questions and take care of my shipping needs today.
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July 2024 by Pauline Stewart
Very good associate. Love seeing more representative.
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July 2024 by Niessy Bowers
I have used this location primarily for years but today AJ outdid hisself. It seems I called right when business was starting to pick up and I had a bit of a complicated question my boss wanted an answer to. He answered questions in the store all the while doing some research for me and getting me a few quotes. Thanks again AJ
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June 2024 by Maureen Fitzer
Friendly and efficient service, clean and well supplied store. It's now my go-to place for shipping and returns.
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June 2024 by Amber “Memory” Bryant
Speaking of Customer Service and exemplary mannerisms, TaWanda executes management and upper profoundness. I am sending regards for this young inspirational leader
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June 2024 by Eftu Abdo
Dropped off a package at this location and the representative never scanned my package. It has been missing for two months and I still haven’t received my refund.
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June 2024 by Janice Ingram
Their employees were friendly and helpful.
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May 2024 by Samar fadalah
Fast service
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May 2024 by Miss J
I always go to the Lakeland, TN store. They have great customer service skills & exercise patience with those that may not be "so computer savvy". Michelle did a great job (even after her computer "froze up")
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May 2024 by Tammy Garrett
UPS Store has been my "go to" for shipping/products/resources for as long as I can remember. "You've" never let me down and are the first store that pops into my mind when I need the services that you provide.
I'm so stuck on UPS, I even once tried to ship a FEDEX package through your store. I'm just so used to ALWAYS coming to you.?
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May 2024 by Jason Coady
Deonna was so nice and helpful