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December 2023 by M P
John was the only in the store but was extremely helpful and patient. At a one point he was handling 3 different customers at one time. He is very professional and dedicated to customer service.
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October 2023 by Jamicka Gates
Tanisha is a wonderful worker she’s very well mannered she understands the customer she takes out time to make sure everything‘s all right thanks girl have a wonderful blessed time. Enjoy your good position.
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October 2023 by Monique Osborne
I had a phenomenal experience at this AT&T location! Normally going to these stores stresses me out. Jasmine and Tanisha made it a simple process! Would highly recommend!
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February 2023 by Lauren MckNeize
When you accidentally drown your phone in the washing machine, James is the guy you want! I had to stop by at least 3 times in a week because of my tech dysfunction and James, oh, patient James. I appreciate his dedication in seeing me through the new phone process.
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January 2023 by - Nolasco
AT&T Lakeland, TN made my day. I went into the store to switch from my recent service provider (Cspire) to transfer my services over to AT&T. Jonatan was such a great help and so patience with providing me with the help I needed to make the transition smoothly. Also, James (the manager) was able to assist Jonatan with any other concerns or issues I had during that time. I highly recommend this location. Great team!
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January 2023 by Sierra Miller-Boone
Service was quick and pleasant. I didn’t feel rushed or pressured into buying again. Everyone one was so helpful. This will definitely be the location I visit from now on.
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January 2023 by Ronda Williams
Jonathan and Paul helped me get my last minute shopping out of the way. I switched my daughter from t-mobile and bought 2 AirPods. Thank you!
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January 2023 by taco man
This AT&T store is incredible! I came in to switch my phone service from T-Mobile to AT&T at a hectic time. The store manager, James, was balancing customers well because although it was four other customers, he got to me in an appropriate timeframe. Then, James was so great; he helped me get an iPhone, IPad, and Apple Watch and saved me money! James was delightful to work with, so when you come to this store, ask for James. He’s Great!
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January 2023 by Alex -
AT&T Lakeland, TN made my day. I went into the store to switch from my recent service provider (Cspire) to transfer my services over to AT&T. Jonatan was such a great help and so patience with providing me with the help I needed to make the transition smoothly. Also, James (the manager) was able to assist Jonatan with any other concerns or issues I had during that time. I highly recommend this location. Great team!
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January 2023 by FinessedFadez (FinessedFadez)
James and the rest of the staff are very welcoming and the customer service is amazing, unmatched! If you need anything I’d highly recommend this location!
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January 2023 by Uriyah Davis
The store manager was very helpful and gave me better deals on my phone plan and helped me walk out the store with a brand new iPhone
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November 2022 by Dekeidrea Austin
I came in on a busy day but was immediately greeted & informed that someone will be with me shortly. James assisted me with my phone and he was so polite the entire time. He even assisted me with setting up my new phone which was so nice because I went to an another AT&T location in Southaven, Mississippi with my dad & they did not want to really help & my dad is not good with technology luckily I was there to help him figure it out, but I definitely recommend this location to anyone needing assistance & hoping for great customer care!
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November 2022 by Darrell Robin Person
James and the other employees at this AT&T store are very professional, knowledgeable and provided the best customer service I have ever experienced at an AT&T store. I'm truly satisfied with my purchase and the top notch customer service. If you have not visited the store, I encourage you to do so!
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November 2022 by Paper Bound Entertainment
The customer service here was immaculate. My service representative was Paul and he was very kind, professional, and helpful. He helped me weigh out my options and helped me choose the plan to best benefit me
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November 2022 by JaQuan Turner
I enjoyed my visit so much I forgot I was phone shopping. Paul was very helpful showing me the options I can pick from and also was very funny. I’m definitely coming back again.