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January 2024 by Catherine Burrell
Was quick in and out, cordial with all customers. Very helpful and a friendly experience.
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December 2023 by M W
Brittani is very professional and knowledgeable. I felt very welcome here. As a matter of fact, the whole darn staff was really nice.
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November 2023 by Robin Poor
Very friendly easy to open and an account love the hours
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October 2023 by Peter Barrett
I set up a savings account that was supposed to not have any fees... Then I get a $2 paper billing fee... When I went into the branch, not only did they not reverse the fee, but they said they couldn't fix it in the branch, I had to go onto the app. I expected more...
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July 2023 by Joe
Good friendly fast service
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May 2023 by Lisa Ohmer
Great service. Everyone was so kind and helpful. So glad we are a new member.
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April 2023 by Mollie Kish
I joined Y-12 in LaFollette a few months ago and have always had a great experience. The tellers are professional and friendly. They take the time to answer my questions and get me what I need. They also have a free change machine that deposits directly into your account. Thank you Y-12 staff!
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February 2023 by Tammy Johnson
Always friendly and helpful at y12 fcu
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December 2022 by Gamer TilDeath
Woman wrote down the wrong information regarding my online banking and did not give me a pin to use my card and now I have no way to access my money on Christmas Eve! This has been the second time they have done this to me and I am over it! Would give less than a full star but that's not an option.
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August 2022 by Niña Stidham
This bank is definitely the best! The people are friendly and professional and totally understand your needs!
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August 2022 by Laura Gasser
Very friendly, cheerful and efficient.
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May 2022 by Mikey Southern
Good for local accounts, checking and savings, but if you have a loan and need assistance/servicing, very hard to reach people and get a clear answer. The Y12 app was a little problematic for me, so I started paying my loan online through website. They added a $4.95 fee on within last two months unexpectedly/unannounced. If anyone knows anything about the automated phone system and being able to pay that way, shoot me a message. PS: Also a ton of scammers posting on their page, look below ⬇️
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May 2022 by John Brown
fast, efficient, and helpful service.
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March 2022 by Gretchen Blue
They are very difficult to work with. No one seems to know the answer. You get transferred 10X or hold on 30 minutes. Seems as though we pass the buck. On the other hand TVA Credit Union are Spot on. They get the job done first go around. Their employees are very well trained.
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February 2022 by Dan Larson
Very highly recommended very friendly staff members
