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November 2023 by Wanda Huckaby
Worst car dealership in LaFollette only kids working there does not have a transmission mechanic has to send you someplace else never buy a GM car from this place or a truck Knoxville is just a short drive much better service at one time they had good mechanics they let them go when ask for diagnostic test had no idea what that is told me I would be better off to go someplace else the owner better have a talk with his employees so not impressed
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September 2023 by lisa hembree
David and Kent are amazing! They go above and beyond to help. So I want to say a Big Thank you for all you do
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September 2023 by Eric B
Between my wife and I we have purchased over 20 different vehicles from dealers. Our recent purchase from David Bales Sr. was by far the easiest and quickest (even with their new computer system giving them problems). We were out of towners needing a new truck (current one was giving problems while towing a travel trailer) and they took care of us with a VERY FAIR deal for both parties. We were in and out in an hour and left town very happy. Thank you for the great sale!
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August 2023 by Heidi Supernault
I have purchased 12 vehicles from dealerships in my lifetime and this hands down the best I have ever delt with! They are honest, give you fair value for your car and do not charge hidden costs or the laundry list of fees other dealers throw in. It made our new truck buying experience so much fun and exciting. We can't thank you enough. I will for sure be a returning customer for all my purchases
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August 2023 by Barbara Johnson
I was a senior woman traveling alone through the mountains when my brakes felt unsafe. I stopped overnight and went to Bales GMC at 8am. Nick immediately test drove the car and checked the brakes on the lift. He was able to assure me that I could get home 12 hours to NC without a problem but advised me to see my dealer at home soon. Thank you Nick and David Bales GMC for marvelous customer service.
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August 2023 by Tennessee Homes
I worked with Kent at the dealership and he was able to give me a good deal on a Chrysler minivan. I was three hours away doing the deal via FB messenger but the communication was great, and they even delivered the van to my location. Wow, great customer service!!!
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April 2023 by Claudia Brooks
Very helpful and nice helped me with my GMC terrain will be back and recommend them to any
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February 2023 by Fahad Aldosari
Stay awayLiars and will try to cover any problems with their cars
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February 2023 by K N
They are very quick and courteous
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September 2022 by Dave Diamond
Another dealer closer to me had less selection and offered me for less on my trade. These folks are straight dealers who are fair and friendly. I will always give them a look for any car going forward.
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May 2022 by Beth Kay
My parents and I were traveling from MI to GA when we experienced car trouble. The service center was amazing! They knew right what the problem was, sent someone 40 minutes away to get a part, and had us back on the road quickly! They were friendly and kind and we cannot thank them enough!
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February 2022 by James Douglas
Excellent service, very helpful when I had questions. Extremely knowledgeable. Wouldn't think twice about dealing with David Bales. Family owned and just down right honest, good folks.
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October 2021 by Jaryd T.
I had a coolant leak 900 miles from home and had my car towed here to get fixed. Although I knew the fix wouldn't be costly nor time consuming as I diagnosed the issue beforehand, I was afraid the bill would be inflated due to experiences with other businesses. However, they were incredibly fair, got the job done quickly, and were transparent with the breakdown of the bill. Everything is now running smoothly. Would highly recommend this place.
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July 2021 by James Truhett
Great experience.
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June 2021 by Whitney Brewer
After calling to ask if they could help us with an issue while on vacation, my husband pulled into their lot. I felt horrible for just showing up. Danny saved the day! He fixed our truck super fast. Had it not been for Danny and Dylan(sp?) we wouldn't have been able to finish our trip. They were kind and super helpful. I cannot thank them enough for all that they did for us in such a quick fashion. I will be forever indebted to this place! Thank you so much!!!
