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January 2024 by Fozildzhon N.
This is the worst place I've been in my entire career as a driver. the manager is stupid and can't talk, she's cleaning the toilet and they come in while I'm sitting there. to buy cigarettes they just have to scan my ID, I use an electronic ID with a program that the state invented and show them, but their manager is so retarded that she doesn't understand this!!! How retarded can you be to ask for a physical document from a truck driver in order to sell him cigarettes!!!! Why then did we buy this application developed by the state to ensure safety for truck drivers when the cashier at the gas station does not understand this. I spend a lot of money on this brand of gas station, I am a regular customer and for the first time in my life I see such craziness and attitude towards customers. if have chance rate him 0 I'll
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November 2023 by Salt A.
Older looking man, cleaner, came in and basically fumigated me while using the restroom. He came in minute after I did and I couldn't stand the the strong smell of consistently spraying for longer than a minute.
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January 2023 by Ebony A.
I didn't shower here so I don't know how they are but we stopped here planning to park for the day and let's just say we had to keep trucking. The parking lot is super small with a handful of parking spots. There were trucks parked everywhere. If you are looking for parking I'd advise you to drive 2 mins up the road to the TA in Antioch.
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January 2023 by Honest W.
The service was decent. No problems there. The main reason for writing this review is to warn other possible fraud victims. The gas station, or places of business should be checking for those scam devices on their machines. I put gas in my vehicle here and after filling my vehicle up, I grabbed the receipt from the pump. Instantly after I left, I received 2 text messages from my bank asking if I just charged these 2 transactions. After viewing it, i immediately replied no and filled out a claim with the app. The 2nd transaction charged that I didn't do was $151.00. Shortly after, my bank called and sorted the situation out.
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November 2022 by Patricia M.
The pilot in Lebanon Tennessee is awesome! The staff is friendly, the dinners being served were awesome, all I wanted was a hot dog and ended up getting dressing and Mac and cheese. I can't say enough for the great customer service. It was clean throughout. Honestly, I can't give this Pilot enough Kudos. I wish I had gotten the name of the girl/woman that waited on me... this would have been on 10 November and this fantastic person was serving food. Thank you !
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September 2022 by Brianna T.
So I was on the cat scale getting my trucked weighed and after I got it weighed I was getting my gps ready for the trip to Atlanta and I had no one behind my so I thought I was good for a few minutes but next thing you know and older woman comes out and doesn't hesitate to immediately start cussing me out and I'm not a hard person to get along with so I just move like she said and next thing you know this woman is taking pictures of me and my truck I think her name is Martha but looking at the other reviews talking about her it seems like they need to be looking for someone new to take her place
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July 2022 by Lucky K.
Third shift old woman I believe her name is Martha is extremely rude, disrespectful and irate. I witnessed her speak very inappropriate to truck drivers that was trying to park and shower adter driving for the day. She harassed one driver and threatened them also. This behavior needs to be addressed immediately.
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April 2020 by Kevin D.
a very small old pilot. it has an appearance of just a dirty store it's an old place and they're not really putting a whole lot of moolah into it..it would be two and a half stars but I came in the bathroom was a total pigsty and I really had to use it so I told him you need to get your people in there and clean the bathroom please and they did.. but that happens a lot at this one I've been coming here for years and years just because of the convenience even though it's a royal pain in the a*** always congested hard to find parking no matter what time of day anymore here..bathrooms about 60% of the timer clean the other 40% you got to tell him to get on the ball this is another one of those ones where they're working for the check. simple as that. it has a Subway normally 24 hours but of course everybody knows what the X in the world and cove it 19 hours are reduced.. showers are clean but water pressure is lousy hot water doesn't hang around live so if you like cold showers here in great shape if you're like me and like to just stand under the water and kind of sucks.. the subway isn't too bad it's run by the pilot but a lot of times you are a lot of aloof employees again here at this one it's been that way for a long time where they tend to just kind of head in the clouds play with their phones and basically sluff off and not really do what they should do but it is what it is anymore. but other than being right up in Nashville at one of the closest places to Nashville going south east on Interstate 24 once you leave Nashville city limits towards Atlanta and Chattanooga but the TA has become a nightmare to so it's like six of one half dozen of the other..
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September 2019 by Kristi T.
There is an employee by the name of Martha that works here on third shift. She's the rudest person I've ever encountered that is working in the service business. She yells and screams at customers. This woman DOES NOT BELONG IN THIS JOB.
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October 2017 by Jacqueline Dement
Always available in that little pinch when needed
