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December 2023 by Tina Jacob
I had a problem with a delivery. I had been given about 5 different delivery dates. I called UPS and Amazon numerous times. My package had been sitting in a closed facility since early Saturday morning. I was told their hands were tied and no one could do anything till after Christmas. Then out of the blue I get a phone call from a UPS rep. She drove 40 minutes in pouring down rain to open a closed facility to hunt for my package. She then allowed me to come pick it up. She went above and beyond in pouring down rain to get me my Christmas gift for my granddaughter. She was so kind. BTW I gave her a gift card for her trouble. I can't say enough about this sweet lady that did that for us. WTG UPS you made my day and you made my granddaughter very happy!
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October 2023 by Luis Lazaro Guanche Hernandez
A little strange because they did not have the capacity to receive a refrigerated load, but after several calls to their superiors they agreed and sent me to a rear dock and they received my load. It took a couple of hours, but when I saw the situation at the beginning I thought that it would be more. Normal parking space, there is no bathroom.
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September 2023 by Braynnerth Montero
They don't do their job well at all
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September 2022 by Gary Hickerson
Excellent customer service
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February 2022 by Shakaiyah Arionna
DONT EVERR WORK FOR THIS COMPANY IN LAVERGNE RUDE SUPERVISORS , they held all 3 of my checks for 3 whole weeks still haven’t received them nor could they tell me anything abt them but everyone else received there’s ! I’ve been gave the run around everyday I come up there and was even threatened to be blocked if I asked about my check , horrible facility !! Even had to file racial discrimination against them !! Horrible place to work wouldn’t recommend for any one !
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January 2022 by Bismuth_UNID
Two of my packages are Stuck ther Hans have been for awhile the products company says likely they forgot to scan them
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November 2021 by Eldon Cooper
I get 1 shipment every month from the local Medical Facility pharmacy. It averages that every 3 out of 5 times my 1 envelope shipment will show up here and go no further. Just looked this place up to see where the black hole was.
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November 2021 by William Wirick
They were closed when I got there. They don't open till 4pm which makes it hard for companies that close at 3pm to pick up any packages.
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September 2021 by Frank Valdez
In time of need when my regular pickup driver drove off, the team at the UPS Customer center welcomed me and let me know I was at the right place, with plenty of time.
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September 2021 by Melissa Brown
Very hot and not enough breaks
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September 2021 by Jack “IllumiNaughty”
Since when do yall not make more than one delivery attempt before you decide to send it to a UPS Access Point for pickup?
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August 2021 by Milly Brown
Very hot and not enough breaks
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August 2021 by Andy P
This workplace is toxic. Coworkers do not do anything and supervisors do not do their jobs. One supervisor is too busy flirting with other co workers and not worrying about the bad behavior of others. Couple of workers do not do their job and they do not care. Too toxic don’t work here; quit my job here
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July 2021 by Larry Peck
Requested a package delivery attempt be held till I got back in town... Went to pickup around 7 pm... Took agent 15 minutes to find my package but all was good otherwise... Agent was nice and tried to figure things out.
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July 2021 by Jack
Since when do yall not make more than one delivery attempt before you decide to send it to a UPS Access Point for pickup?
