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November 2023 by Eliyas Gebremedhin
What is time means for this place ?I checked in before 9am they gave me a door around 12:30pm now the time is 1:11pm they didn’t started yet I guess they don’t care for us drivers means for most shipper and receivers just like the truck when you drive it it drives when you stop it will stop just modern slavery anyway I don’t have time to make this load and blames me 840 miles to go I have to deliver tomorrow night after midnight if possible we need to avoid a place like this places because they don’t know run the real business no time management when we run late the first thing say is late fee or they don’t take the load bad
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October 2023 by Daud Hassan
Checked in 8:40pm 10-26-23Now its 7:06pm 10-27-23Still waiting a dockIt’s Friday I lost my weekend load!!Don’t think you will get a dock if you have an appointment they don’t care appointments,
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October 2023 by Kidane Tedla
they are taking a long time to load I was checking in 5:45 my appointment was 20:00 still waiting for load now the next day which means 12:15 delivery time is 5:30 in Morning I have bad experience not to come
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September 2023 by Gamo Gofa
Bad experience this my 3rd pick up in 2023 they are too slow check in 5:00pm 6:00 pm appointment. 11:00pm still waiting to done loading
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September 2023 by Dennis Trout
Showed up on time for a 1800 appointment I get called up at 2134 to be told to back into a door but don’t open my doors! Then at 2345 a knock on my truck telling me I can open my doors and back in!So they somewhat redeemed themselves with the time it took to load and get the paperwork done. Still very dissatisfied since my 14 is essentially wasted by sitting here 8 hrs!
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August 2023 by Elius Minjire
Worst place for live load. They started loading me 8 hours past my appointment time. Good luck if you’re picking up a load here.
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August 2023 by Robert Dudley
Typical loading time for a cold storage. About 3 hrs to load. That part is not bad. It's the 2 hours sitting in the dock with a green light after being loaded that's the problem. Paperwork could have been chiseled on a stone tablet faster. Come on USCS!
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August 2023 by Love MG
7/10/23 not to busy barely any truck but still told to check in next day 5am when loaders don’t come until 6am and still won’t start unloading until exact or 15-20mins later appointment time.
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June 2023 by Lacracia Smith
P/u @5pm and leaving 443am Nick is cool treats you with respect. My load was a d/h apparently 9 people failed to come in, so those who had p/u at 1500 been here for quite some time now. I got here at 5pm and it's going on 9pm and I have a 13hr drive. Short hop yes, but it's the principle. This wait is outrageous !!! And still haven't opened the doors n bumped the dock yet. It's going to be a long night.
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June 2023 by Mark Ott
The staff is friendly and quick with paperwork. They have decent restrooms with some overpriced snack machine. However, it took over 24 hours to get loaded, which is unacceptable!!
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June 2023 by John Mays
This place is absolutely dreadful. So far I’ve been here 12 hours and counting because of their double booking of my load. I was told they have another load but they’re 6-8hours behind….. now at 12 haven’t started and still counting. Way to go US cold storage.
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June 2023 by Wally Ben
I had a bad experience with this company ...my app was at 2pm when i went to check in, and they said that we mouved you to 5 pm ..finally i got loaded by 11 pm ...this is the last time i will haul there loads
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May 2023 by Jasmine Drawhorn
Went for an interview and was completely ignored by the hiring manager, Tim, after I opened up my schedule for training. He never emailed or called back to follow up. Very unprofessional.
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April 2023 by dan earl
This cold storage is by far the worst in the state of TN.. needs structure and realignment. If I can do zero Stars I would. Badd business... Dont need to go into details. Too much...Smfh
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April 2023 by Benji Rider
No parking. Maybe 10 spots total on the road. Often pretty full. Definitely one of the slowest US colds in the US. Usually our drops are ready at or within the hr of the apt time at these facilities, but never here. 3hrs past apt time now and haven’t even begun to load yet. Was about 5hrs late last time. Bathrooms and vending inside. At least provide parking if going to be this slow.
