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February 2024 by Delfi Conti
The worst experience I had with them, they took my car, I called three days in a row because the police sent me there and they lied to me that they didn't have the car when they did! They didn't even bother searching for the vin number in their database and the woman who serves you speaks very rudely ! I even went personally to doble check and they told me to stop bothering them because the car wasn't there! I went to the police again, the police called them and surprise they tell them that the car was there! Do not trust them
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December 2023 by scott king
Great place great service
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August 2023 by J White
All in all it's not a bad experience easy check-in needs to check out just expensive with all the mileage
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July 2023 by Jose A Alvarado
Well, U-haul is good on prices and stuff to haul, but this place has the worst customer service
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July 2023 by Edwin drummers
Excellent service and very professional, they charged me less than what was stipulated, since I returned the full fuel tank, always remember to return the vehicle with a full fuel tank,They returned money from what was debited at the beginning, and they waited a few minutes for me at the time of delivery.100% recommended
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April 2023 by shawna walls
Worst company that I've ever dealt with. Told me 170.00 when I called last night . Then it was 250 this morning. Then it was 300.00 dollars when I arrived this afternoon. Did not care what so ever about the customer. They were unfortunately only worried about money and did not care who they screwed over to get it. I know most tow places are like this but it's just so sad had little morals this place had. I would recommend using anyone else if at all possible.
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April 2023 by R G
It’s was a very bad experience i had with this location, I had a reservation for 20” track 4 days ahead then once I went there to pick up the lady was in the front desk told me that she don’t have the 20” , I asked her for 26” she said don’t have it eithershe said only 17” , this is not true because it was 2 track 20” was setting at the parking lot finally ended up I took the 17” for the same price as the 20” which is ok with meThe lady in the front desk was ignoring me when I spoke to her , she was busy texting on her phone , she had bad attitude and disaster customer serviceReally very bad experience
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February 2023 by Alfonso Holt
Needed a last minute truck after help moving a bed from a friend fell through. I’m grateful for them having a vehicle available. Jade was helpful pleasant to work with. The truck was clean, in great condition and full of gas!
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December 2022 by Lisa Ramsey
They are great! So easy to rent and it goes quick and smooth!
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November 2022 by Holly Van Kirk
My experience at this location was great! The uHaul was clean and ready to go at my scheduled time. The clerk was very informative and answered all my questions! I also loved the electronic confirmation and tracking.
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October 2022 by Timothy D
Other 1 star reviews are legit. These ppl accepted a uhual pick up for 6am that I reserved 2wks in advance. I even called ahead of time and spoke to the same lady I'm sure the other reviews mention. She assured me keys would be there and ready as U-Haul does the 24/7 truck pickup and drop off. Drove 30mins to their location and they don't have the truck ready. They are closed too at this time, so I wasn't able to do the 24/7 pick up after doing everything ahead of time. Avoid this place at all costs. Completely unprofessional.
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October 2022 by впытв ваыивфа
disgusting service, they charge money from a lantern, they don’t give a check, they don’t tell you the prices, but you return the truck and they charge you for two days
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September 2022 by Ali
Good experience. Would use again in the future. Reasonably priced and convenient service.
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September 2022 by leila azadnia
My customer had an accident in Murfreesboro Rd in Lavergne Tn and it is 2.7 miles to Easy Towing Lot they charge us $489 for Towing the car and $45 each day storage fee. our car was there for 3 days so they charged us $652 for 3 days and towing. also $75 Admin fee which I do not know what this Admin fee is. I am the lien holder and I went with my customer there to release the car I had the title with the lien holder information on it, my sales representative ID and the owner of the car were with me and they still giving me a hard time to get the car out of there. Their customer service was poor. The girl was in the front desk in the office was VERY RUDE. I called the number which I talked to him before I go there to see what they need he was polite and said just the title, but when I was in the office and called him, the girl at the front desk sent a message for him I don't know what was the massage but he shouts at me over the phone and talks very load. I was shocked why they have problems with my accent. I do not recommend this business to you.
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September 2022 by Brandes Moore
The ladies were helpful with other recommendations when the truck I needed wasn't available.
