T.I.E. - Fanucworld is a leading provider of aftermarket parts and repair services for automated industrial systems like CNC machines and robotics. They offer over 100,000 spare parts from the 1980s to current technology, with most part quotes provided within 5 minutes and same-day or 24-hour shipping. They provide a full suite of robotics solutions, including parts, repairs, field service, and unique "integration-ready" refurbished robots with the latest software at a significant discount. Customers report that their repairs are good and their customer service is the absolute best, with great response times and good prices. However, some have experienced significant issues with their accounting practices and policies, including problems with billing and refunds that can take a very long time to resolve, which has been found to be infuriating.
These guys do excellent work and stand behind it. Top notch troubleshooters too.
January 2023
We started using TIE about 20+ years ago. I remember talking to Peggy the 1st time & every time thereafter. We haven't needed anything in a while but i do remember she was always so sweet to work with! Prices were always good & response time is GREAT!
January 2023
Excellent technical support. We are very satisfied with this company.