Pro Nails offers a welcoming environment with friendly staff. The place is extremely clean, and customers often feel greeted upon arrival. While services can vary in quality, some visitors report receiving excellent results, such as beautifully crafted nails that meet their expectations. Technicians like Dany are noted for being thorough and gentle, providing outstanding service. However, there have been instances of poor service, including incorrectly applied nails and loose fills. Overall, the business has loyal fans who appreciate the new products and services, like the collagen sock pedicure, alongside disappointed customers, suggesting a mixed experience.
