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May 2024 by Mike Russo
The Ryder way? Workers coming in drunk and the GM looking the other way. No accountability it's all just talk. Don't work here unless you want to get ran over by drunk employees. GM phrases to worthless workers and punishs the ones who try to do the right thing. Hills has made a mistake!
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March 2024 by Jashanpreet Kaura
no good workers here they took 5 hours to unloading my trailer
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February 2024 by ken weldon
They will straight go to lunch as your grabbing your trailer and get ready to check out. 3 clerks in office but 2 go to lunch at same time. And the 1 left keeps her back to you and doesnt help. SMH bad customer service. 1.30.24 @ 1930
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September 2023 by team-2 ABM Trans Inc.
Very very slow
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August 2023 by clarence montgomery
Drop and hook situation is pretty efficient, just don’t take it upon yourself to go for the slam dunk and deliver it earlier than the scheduled date..Unlike other Hills Pet Nutrition facilities they will turn you away..Loves Truck stop not far down the road should you be forced to layover because you arrived too early..Overall I would give this facility 4stars, their off loaders are NOTORIOUS for trashing your trailer..You will have dog kibble, paper scraps, and cardboard pieces sprawled all about your dry van compartment.
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August 2023 by Ray Voyager
The staff is friendly, but truckers should anticipate waiting if their preloaded trailer isn't prepared. Maneuvering can be tricky due to the narrow customer area, so caution is essential. Pay special attention to ensuring you're taking the correct route. Waiting times for trailers can range from 3 to 4 hours, or even longer.
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August 2023 by Establish Knowledge
The staff is friendly, but truckers should anticipate waiting if their preloaded trailer isn't prepared. Maneuvering can be tricky due to the narrow customer area, so caution is essential. Pay special attention to ensuring you're taking the correct route. Waiting times for trailers can range from 3 to 4 hours, or even longer.
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July 2023 by BRIAN NEAL
My company is a drop & hook i,m in & out 30 minutes. I've never had a problem here treated respectful & friendly by spotters & office staff .
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June 2023 by JDTLLC2020
Worst place ever, showed up for a pre-loaded trailer at 9 AM (on-time appointment) lady said that my trailer won’t be ready until 5 PM. So I took a 10 hour break at the loves truckstop up the street and came back for the load, lady was frustrated and blame the prior shift for not having the trailer loaded and told me that my load won’t be ready until next shift.
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June 2023 by steve Ellison
Bow Wow. Great place!
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June 2023 by Mr Dennis Ford Jr
Nice staff and New location, however little consideration was given to truck drivers. Meaning no place to park IF they have to wait for any reason outside of there control.
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June 2023 by Tetiana Viazovik
Came for a pickup. There is mess at the shipping office. Representatives every single hour saying wait next hours and it's over 10 hours, no ETA. Bad place, not proffecional, no commerce over here. Put it in my list " NEVER AGAIN"
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March 2023 by Dennis Ford Jr
Nice staff and New location, however little consideration was given to truck drivers. Meaning no place to park IF they have to wait for any reason outside of there control.
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October 2022 by SailorDllG
Slow ? Slow... Lazy Lazy. Lazy %100...Appointment 12:30 now 4:36pm and they tell me you have to wait 4h more ... Because we are busy. Good Luck Drivers
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September 2022 by Chris Chilton
If your a truck driver prepare to wait even if your a drop and hook. Had several drivers that work for a company that comes here a lot (Pohel) they said they hate seeing this load come up because it’s never ready and end up wasting hrs if not all day waiting. Been here for 8 hrs. The dirty blonde headed lady at the check in desk is very rude too.
