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October 2023 by K4RD
Taking forever to get my life saving medication, please consider using a different pharmacy if possible
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October 2023 by King Geony
I went in looking in for a certain item and kenetha helped tons was super sweet and nice and even told me some more stuff I could use to help my cat. ?
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September 2023 by Ortiz,R
The employees at lavergne tn cvs are excellent in customer service
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May 2023 by garry cardwell
A little wait to pick up prescriptions. But shirt staffed. Very friendly. Has drive thru for pharmacy also quite convenient
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April 2023 by jeffstan01
I’ve been using this pharmacy for several years. The employees have always been helpful and kind especially in actual pharmacy area. They are short staffed most of the time but I don’t mind because I’ve used other well known pharmacies that have extremely rude employees. I’d rather wait a little longer verses being treated rudely.
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February 2023 by Murna London
The manager counts the drawer at 8:30 so you can not use the MoneyGram service they offer. The manager Ike rushed me out with a money order that no one would cash. He even pretended to call a store to see if they would cash it, knowing they closed at 8. I lost my job due to this, even after I explained the importance of getting the cash that was sent to me. I will never go in this store again, in La Vergne, TN. Horrible!customer service I
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September 2022 by Nathaniel Baggett
I go here allot they're always helpful
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November 2021 by Kimmie Blazek
I have been using this pharmacy location for about a year since I moved to town and I hate it. The employees are nice but the customer service is horrible. The service is extremely slow. Expect to be on hold for an average of 20 minutes per call and 20 to 30 minutes in the Drive-Thru. There's been times where I waited up to an hour or prescription that was supposed to be ready. They take lunch from 1:30 to 2 p.m. everyday but when I came to get my prescription today at 1:28pm it was closed. Now I have to wait until Monday get my prescription because they open late and close early compared to most pharmacies.
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March 2021 by Red Okami
Pharmacy is so busy, but the pharmacist are freaking awesome, Always on top of everything, loved ziuee Nguyen service, again always making sure you are attended.
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February 2020 by Dwayne Duke
Having to make several trips on any hard copy prescriptions
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November 2019 by Robin Slone
Pharmacy staff is usually professional and helpful, despite they are typically understaffed. However today I stood at the counter for 10 minutes with no actual acknowledgement. She looked right at me and never came back. Since I heard someone else answering phone calls, I thought I'd try that. Well I've been on hold for another 14 minutes without even a hello. By now Walgreens could have filled my prescription. CVS is always slow, there's always a line to wait forever in, but until now I at least felt my business was appreciated. I guess it's time to transfer all my rx to somewhere else.
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November 2019 by Matt Jones
Pharmacy is very helpful and friendly but severely understaffed at all times of day. Even been told by employees that they are understaffed because of cvs cutting hours. If the location is busy they need people to staff it and handle the rush.
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September 2017 by Ezell Garner
Have most of what I need most of the time!
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June 2017 by MAD King
The worst pharmacy ever. You get there to pick up your medicine, they take it out and place it on the counter, then they go into the back helping drive through customers to get THEIR medicine and let you wait like stupid for 15 minutes. Additional note: I dropped off my prescription for the first time and now they are refuse to transfer them to another pharmacy.
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June 2017 by Cynthia Smith
It's not okay with the Pharmacy, NEVER NEVER HAS my medicine knowing every month I would be bring the same script ,same time of month for years, great at making excuses for being out of supplies. Employee were RUDE, SMARTISH WITH REMARKS, I BEEN WITH CVS' OVER 40 YEARS AND USE TO THEY WERE ADVERTISED AS SCRIPT READY IN 15 MINUTES OR LESS, NOW A FEW HOURS IF ,THEY EVEN HAVE YOUR MEDS,I've stopped going to LaVergne location, who needs the hassle with so many other places to shop.Needs alot of work before I would go back or even recommend this Pharmacy. Shame on you CVS.