“Excellent customer service.
I received a call after I placed my order within 5 min telling me my order is ready for pickup.
I went and picked up the new car battery and the gentleman offered to help me with it to my car.
Thanks ??????”
“My recent visit to O'Reilly's Auto Parts left me thoroughly impressed with their customer service and organization. From the moment I walked in, I was warmly welcomed, and the staff were eager to assist me in finding what I needed. Specifically, I was looking for power steering fluid, and the sales associate promptly directed me to the appropriate aisle where I found a great deal on a small bottle for just a few bucks.
One aspect I particularly appreciate about O'Reilly's is its proximity to my house, making it my go-to destination for all my car needs locally. Additionally, the store's layout was impeccably organized, making it easy to locate products, and the overall cleanliness added to the pleasant shopping experience.
Overall, my experience at O'Reilly's Auto Parts was nothing short of satisfactory, thanks to their welcoming atmosphere, helpful staff, great deals, and convenient location. It's definitely a store I'll continue to patronize for all my automotive needs.”
“Customer service is great wait time was short. James was very helpful. He was helpful in choosing the right battery for my car and also helpful with the price points, and he installed my battery. Thanks James.”
“Last night I stopped here due to some electrical issues with my Chevy and was able to borrow several tools from the store to fix it. Nate was my initial cashier and was very helpful, and their manager Jose came out and took the time to talk me through a few things while they didn't have any other customers - he helped me diagnose the source of my battery problems which I was extremely grateful for. I exclusively go to O'Reillys in my hometown, and will continue to be a loyal customer. Thankyou! ★★★★★”
“The absolute most helpful crew I have experienced. Sabrina is a blessing to that place. She and the rest of the team make sure I have exactly what I am looking for or need for my projects. My go-to auto parts store hands down.”
“Oscar was very professional and helped me find the correct wipers for my car! I love the friendly vibe of the store as well, couldn’t get better service anywhere else!”
“O'Reilly has always been the very best in customer service, specially the Nissan Dr location. Javier Mercado is the dictionary of automotive and parts. He is second to none with his knowledge, energy, dedication to making every customer happy, and swift customer service.”
“Robert was a phenomenal help. Despite a rusted battery bracket, he was able to install the new battery and set me up with the right sized replacement bracket. Very honest and genuine service, could not ask for much more!”
“Good store,but sure they tired of all stolen merchandise every day.If they would let one get out of this location,and watch......everything stolen from their....gloves,tools,air fresheners,jumper cables...All go straight to SouthernHill market right down the street on corner of nolensville,Pike,and Edmondson to owners,or cashier for fraction of true cost for crackheads to get cash for dope.Oil also.All true.Right down the street.”
“There's always new blades for windshield wipers in the trash (clean in box usually) people will change both of their wipers when only one is bad I have found a wiper in a pint many times when my wiper were messing up pull over at one of these places and grab one out of the trash perfect and nothing wrong with them save you 27 dollars”