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October 2023 by J
Armstrong was a great experience all around. We got several quotes and didn't really know what was a reasonable price since we haven't moved in 10 years... but comparing to other companies... we got around the same quote but Armstrong just was more professional with their staff interaction and how they handled the move process. We would def use them again and highly recommend to anyone looking to move local or long distance.
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September 2023 by Sandra M.
This is an addition to the main part of my Review dated 9/13/2023. It is my RESPONSE to Armstrong Relocation's post below claiming they were not involved in my move, please see the second photo below of an Armstrong Relocation Services form we signed upon their delivery of moved goods. Not only was Armstrong the delivering moving company, they held our belongings in their warehouse in La Vergne, WA. (Moreover, the bottom left-hand side of Armstrong's website, shows "United Van Lines DOT #077949". How can they claim not to be connected to United Van Lines, when they have a Department of Transportation # associated with them? (See photo #3, snip of their website with the United DOT number.) Sandra
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September 2023 by Kellie Shea
Mike, Tyler and Malik were excellent. Professional, respectful and did a great job.
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September 2023 by Cherrie Pozniak
Our Armstrong experience was very positive. Everyone has been professional and helpful. The moving crew covered our floors to prevent damage. They quickly and expertly packaged and loaded our belongings, using care to avoid damage to our property. Most important of all, they were very trustworthy, courteous and respectful.
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July 2023 by Nick Ryan Paskiewicz
I would give negative stars if I could. I moved from TN over a year and a half ago and most of my stuff was in storage until my house was finished. They helped pack all of my stuff and they actually STOLE items from me. I had complete sets of Pokémon cards and they took them right out of the binder. That was memories from my childhood that will take thousands of dollars to get back. Glad I left TN because the people are trash. Hire someone else!
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June 2023 by Jo Greer
Thank you Ray Paley and our movers, Jeffrey, Michael, and Kinote. Very professional and never complained about moving heavy, antique furniture up 20 steps at our home. Highly recommend Armstrong Relocation!
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June 2023 by Tn Y.
The four men, Aaron, Luke, Sal, and David, sent to unload an entire tractor trailer in one day on a weekend no less, were beyond great. They were professional, respectful, and attentive to the items they were moving. They all worked together, there wasn't one leaving it to another. They offered to move things they put down once if it needed to be moved to another spot until we were happy. They didn't complain about the heat or location. They were dressed in a uniform shirt which is more than can be said for some companies. They opened things we needed to look at to sort. We just can't say enough about these men and the work they did. My entire family was impressed. We don't intend to need movers again...but if you call Armstrong, ask for this crew.
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April 2023 by Kathy McGee
Our corporate office uses this company to move. Malik & his crew did an awesome job. They were very polite & cooperative going above & beyond what they really had to do. Would recommend them to anyone.
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April 2023 by Teresa Ojeda
Mickey Jones and Armstrong Relocation are the best! They provide accurate quotes every time so there are no surprises. Mickey is a hardworking and trust man who strives to make sure every client feels comfortable and confident in their decision to use Armstrong for their big move.
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February 2023 by Lindsey Powers Joyner
Malik, David, and Eric were awesome. Super funny, very nice, and incredibly respectful. They made our move so seamless. It also helped that they made me feel so comfortable. You can tell they are knowledgeable and work well together - their energy was contagious! So glad Mickey hooked us up with these guys and their expertise. Go with Armstrong if you want to make your move safe and simple! Thanks guys!!
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February 2023 by Lindsey Powers
Malik, David, and Eric were awesome. Super funny, very nice, and incredibly respectful. They made our move so seamless. It also helped that they made me feel so comfortable. You can tell they are knowledgeable and work well together - their energy was contagious! So glad Mickey hooked us up with these guys and their expertise. Go with Armstrong if you want to make your move safe and simple! Thanks guys!!
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February 2023 by Dwight Long
Friendly and fast workers. Really protected the furniture. So helpful in loading then storing and finally moving in. Worked well with us in placing furniture. Would definitely recommend them for your move
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January 2023 by Jennifer W.
Avoid at all cost. Choosing this company was one of the biggest mistakes of my life. They promised professional movers and "insurance" if anything was damaged. What showed up on my doorstep (several hours late) was a scary moving crew. The lead guy showed up 4 hours late. I called the company more than 10 times during the waiting, and they "could not find him") This was the guy in charge of the whole move, directing the other movers. He showed up with a black eye, and he brought his baby and wife with him. The moment he arrived, he started trying to negotiate with me to finish the move on another day. (WHAT THE WHAT?)The crew was totally unprepared and talked about not having proper wrapping and packing supplies RIGHT IN FRONT OF ME. I paid over $25K for my move, and many of my things were badly damaged. Treated like garbage. I was assured that anything damaged would be fixed or paid for. And 10 weeks after my move, there has been zero resolution for any of my damaged and missing items.I have reached out to the company multiple times, and they have not followed through on a single thing they promised. My stuff is damaged, and my anger is boiling. Do not use this company. You will regret it.
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January 2023 by Jennifer Welsh
Choosing this company was one of the biggest mistakes of my life. They promised professional movers and "insurance" if anything was damaged. What showed up (several hours late) was a scary moving crew. The lead guy showed up to my house 4 hours late with a black eye, and he brought his baby and wife with him. The crew was totally unprepared and talked about not having proper wrapping and packing supplies RIGHT IN FRONT OF ME. I paid over $25K for my move, and many of my things were badly damaged. I was promised that anything damaged would be fixed or paid for. And 10 weeks after my move, there has been zero resolution for any of my damaged and missing items.Do not use this company. You will regret it.
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October 2022 by A L
Horrible experience from pickup to delivery. Lots of damaged items, many things we have had for years. Furniture ruined. They were standing on our furniture to reach items above. My husband and I also had to end up doing the majority of the unloading and they packed the truck so tight many of our (expensive) belongings were crushed and damaged. We took photos of our packed belongings upon arrival and so many boxes packed sideways with heavy items on top. We requested a few items be crated and cartoned that weren’t. Maybe someone should teach them how to actually pack a truck. They seemed to have to pack in as many people’s belongings as possible to make as much money as they can. We have moved many times and this is the absolute worst move. Definitely do not recommend this company, unless you want to do the bulk of the work and not get paid. Now we have thousands of dollars worth of claims for damaged belongings. Hopefully we will get what is owed us, but I don’t have any faith that this company is honest or ethical.Their customer service person has also been horrible to work with. I would give zero stars if possible.
