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January 2024 by Dillon Millington cars
Worst post office! There is no one there who knows how to answer the phone, and their deliveries are terrible too. I've literally waited a week for an important package they have at their facility, and they still haven't delivered it. Instead, they leave me a slip in the mail saying they can't deliver due to road conditions. But yet, they can get the truck in. It makes no sense to me. Corporate needs to fire and rehire all new staff for this Kodak branch.
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December 2023 by A L
My husband packed a box with t-shirts to send it, taped it, but forgot to put one more shirt. He asked me to send it today, unfortunately I don’t carry knifes or anything sharp to open up the box. So I went inside, and employee Taylor told me that they have nothing in their office to open my box, so she refused to help me. Then I asked her, if they had any bigger boxes for sale, she goes like a robot: “any packaging beneath your back”, which I didn’t even understand what she meant. I do have an accent, and this is her second time treating me so rude! I left post office without getting any help from this unprofessional employee. I have to drive to Sevierville location now to send my box, because I got treated very bad. I will contact your main office as well, this employee discriminated me.
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December 2023 by slumerican
I've been coming here for years and never had a problem. People just always have to complain about something.
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August 2023 by William Smith
As a fellow mailman I'm tired of having to deliver someone's else packages in my neighborhood after getting off work. I keep getting other people's meds delivered to my mailbox and at first I would take them to who they're supposed to go to, but nor anymore. From now on I'm putting it into the outgoing mail and the rural carrier can fix it. The last thing I want to do when I get off work and come home is to deliver a package that was misdelivered by my carrier. Start paying attention and deliver the packages to the correct address
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July 2023 by Stuart Cann
Girl in purple shirt on 6/27 at 350phas the worst customer service..had an attitude with every customer looked like she hated her job, understanding bad days happen shouldn't have her at the desk
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March 2023 by Michelle Hundley
Don't have change to give to customers sending items out and buying stamps but someone using a credit or debit card can get cash back. Then except you to use a debit or credit card to pay for your stuff because you gave change back and now don't have it
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December 2022 by Stevie Will
Great Job! ? Glad my package was received
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November 2022 by Laura Anderson
The mail van sometimes drives up on my curb. We are getting my brother-inlaws mail that lives in another state and has never lived here I have returned to sender many times and the delivery person ignores my notes snd keeps delivering his mail at our house. One day a package was hanging halfway out in the street and was jammed so hard I had a hard time getting it out of the box! I have found my mail laying in the street when it was threatening rain outside. We have complained numerous times and we still get the same unacceptable sorry service! I mailed a card and a $20.00 gift card to our son and he never received it!
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October 2022 by Felicia McKnight
Wouldn't recommend this service,they said they delivered my wedding dress but didn't leave me the key to get into the box.now I have to wait three more days untill they can get back to me.not leaving me much time to check my dress to see if I need to send it back before the Big day.so no thank u USPS services.?
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September 2022 by Billy Cutstone
Welcome to the worst usps location in East Tennessee. Not only do they not attempt to deliver packages that don’t fit in the box they don’t even know the location hours for pickup. So now being they didn’t even bring the package with them even though I was waiting at the box and now I have to wait till Tuesday due to the holiday on Monday and try to get to a post office that closes the same time I get out of work but 50 miles away. Well done. Tax payers hard earned money wasted.
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September 2022 by Amanda Blair
I am VERY disappointed in one of your mail carriers, he was driving in to the campground near the dam store riding my bumper, when I turned I said something about staying off my bumper, he yelled something back then sped off going well over the speed limit in that area.. I found where he had parked his car.. he was stopped looking under the hood. I asked him for his company number and he rudely yelled I DONT KNOW, I told him I wanted it that he was not going to cuss at a young woman after riding her bumper.. he saw that I was recording and changed his tune real quick. I was only able to get a license plate number
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August 2022 by Beans and Waffles
I don't think I've ever had such a pleasant experience at a post office. Normally it's a nightmare using their services, but this location was not busy, and I walked right up to the counter. Staff was helpful and not overly chatty. Very efficient here.
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May 2022 by Dak Kleven
Usps as a whole is garbage, but this specific building is full of super nice and helpful people! Usps is a government run company that knows they don’t need to compete for their customers cause the government is going to bail them out. And honestly we don’t really have a choose. They have horrible service and are imposible to get ahold of but again this specific office is full of amazing and friendly people that’s why I have to give it a good review.
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April 2022 by Amanda Whitaker
I am VERY disappointed in one of your mail carriers, he was driving in to the campground near the dam store riding my bumper, when I turned I said something about staying off my bumper, he yelled something back then sped off going well over the speed limit in that area.. I found where he had parked his car.. he was stopped looking under the hood. I asked him for his company number and he rudely yelled I DONT KNOW, I told him I wanted it that he was not going to cuss at a young woman after riding her bumper.. he saw that I was recording and changed his tune real quick. I was only able to get a license plate number
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September 2021 by Anna Lantelme
Similar experience as previous reviews - delivery of my Amazon package was "attempted twice" and then held at this post office for an unknown reason. Literally zero reason the package could not have been left at the residence.
