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December 2023 by Alice Harrington
I want to say thank you for all your help on closing the deal on our new Camper. I will always be a repeat Customer. I have never been to a dealership that cares for the customer like you all do. A sincere thanks to Bryan Brown and team. Mark Barnes and Johnny Gonzalez. You guys are awesome.
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November 2023 by Scott Lane
Great buying experience. Found what we were looking for, went in Keven took real good care to make sure we were happy will everything, Wes and his crew had it all shined up and ready to go. Went over in detail how everything worked before we left. Will tell all my friends and camping buddies about A &L.
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November 2023 by Bradley R
I would def recommend A&L. The sales man at the Sevierville location (Joe Upton) was very helpful and knowledgeable. He went above and beyond to help me find the right camper for me but it was in the Jackson location so he had to refer me to another salesman in the Jackson area(Ty Sullivan) which was really no help at all other than sealing up Joes deal. He met me that morning we did a brief walk through and I didn't really see him anymore. I feel like Joe Upton and the prep technician (Caleb Callison) should get the commission of this sale. Caleb was very knowledgeable and informative and did a complete and thorough walk through with me while Ty was no where to be found. It was a great experience except for the lack of professionalism by Ty. As I'm in the sales field as well.. he did not perform as he should. He didn't even thank me or give me a business card. Hopefully someone sees this and can give Ty a coaching session.
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October 2023 by Machelle Lewis
We have purchased several rv's over the years, and this was one of the best experiences we've had with a dealership. The process was smooth, Dennis was very thorough with walkthrough and orientation and took the time to answer questions and never once made us feel rushed. We highly recommend A&L RV Sales.
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October 2023 by TinaMarie Roberts
Salesperson, Kevan Lee is so incredibly friendly & helpful & wasn’t pushy at all. He worked really hard for us, as did the Finance team & we’re forever grateful. In addition, the gentleman who does the walk thru of the RVs upon delivery (Dennis) was fabulous! Such a knowledgeable & helpful man. Extremely pleasant & we absolutely couldn’t have started this journey without him. With the exception of the hoses/hookups not being included, we had a wonderful experience with the whole team at A&L in Sevierville/Kodak. Thanks guys! We appreciate you.
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October 2023 by Mike Nobles
Saw the rv online called and got details on it made deal on phone made offer was accepted picked up next day. This was the fastest and most simple purchase I’ve ever done. Joe my salesperson went above and beyond.Entire staff where professional and friendly. Recommend dealership to anyone.Thanks!
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September 2023 by Cassidy Baker
Wanted to give a HUGE shout out to Dennis for all the help with my parents new trailer. They decided after many years to get rid of their motorhome and upgrade to a new trailer. The whole process was extremely easy, especially considering we live in NJ and vacation in TN, they made sure to get most of the stuff done prior to getting to the dealership to make it a seamless process. Dennis was extremely patient and explained everything throughout the trailer very thoroughly. He even went above and beyond to help put a new mattress into the trailer as my mom needs a specific one. Would recommend this dealership over and over! Thank you so much Dennis!
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September 2023 by Dennis Garner
We picked up our new ALiner Evolution last week. Our salesman Joe Upton was fantastic and so very helpful throughout the entire process. JD, great guy, who organized financing helped us figure out what insurance and extended warranties would be best for us.The maintenance technician Kyle gave us an excellent and very thorough walkthrough then took us into the store and guided us in selecting adapters, filters, and general items we would definitely be needing. This part is very important for a positive camping experience which is much better than learning the hard way and trying to figure it out ourselves.These folk’s are a great team and a real pleasure to do business with.
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August 2023 by Kevin Hill
A and L RV have excellent customer service. I was in route to a campground and having problems with the braking system and long story short even though they had a backed up full service bay they got me fixed and back on the road to be to campsite in time, these guys really care about their customers
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August 2023 by Gary Creasman
Very nice selection. Patrick was a great sales person and even though we weren't looking until the fall, he was very friendly and not pushy. Overall, good experience.
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July 2023 by KD Mopar
This was our 5th RV purchase. A&L in Kodak deserves more stars than can be given. The entire experience was great. We were treated fairly and given more information than ever before throughout the entire process. Words cannot express how thankful we are to Pal, Bryan and Bill for treating us like family when we found out we had the wrong glide system in our truck for our new 5th Wheel. Thank you for not just helping but, solving the problem for us. I’ve never experienced service and people like you before. Thank you so much.
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July 2023 by Pam Simon
We ordered a camper from this company, waited for the delivery. We got that call, it was in! We are a good distance from them, about a 4 hour drive. They fit us in early, had all the paperwork ready to go and did our walk through. Every employee was wonderful, helpful and professional. Mr. Dennis did our inspection, explained all the bells and whistles in a way we could understand and was such a great guy!! If you want an RV, run don’t walk, to A&L!!! This is a really great company and group of people!
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June 2023 by Brenda Davis
We purchased a new Class B Thor Sequence.from A & L in February of 2023. Every time we needed anything they were quick to help. A & L provides a lifetime warranty and we were skeptical because of servicing issues we had previously with Camping World on a Class A we owned at the time. A & L stands behind their warranty and are happy to help. The BEST customer service we’ve ever experienced. From the General Manage down to the receptionist, they are wonderful. Thanks to Brian, Jimmy and John and all the service personnel (service department is second to none) for making us feel special. Would highly recommend! We will be forever customers!
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June 2023 by Amanda Barger
I really don't want to give this place one star! We have a 2021 Forest River Sierra Class-C. We bought it brand new. We were wanting to trade for a bigger 5th wheel because our family is growing. Well we had checked several different places & found one we liked at A & L. We also found one at their competitor but liked this one a little better because it had more bunks. So when offering trade-in on our camper they gave $38,100 which was under what everyone else was giving at $42,000! They said that was wholesale & what NADA stated. Funny thing was I contacted NADA they did a value on our camper & A & L was way under the value. A & L then stated what I received was retail quote. So I contacted NADA & got the same quote again. I then contacted Good Sams who also valued my camper higher then A & L. Lastly we decided to contact our credit union that we bank with. They valued our camper at around $42,000 as well. We had money in hand to put down & ready to trade but they would never give us the value of our trade. Not without adding the difference between the $38,100 & $42,000 to the bottom line. So still not giving us what it was worth. So in essence still giving us $38,100. They just wanted to make it look like they gave us $42,000 but then changed the sales price from $90,000 to $97,000! I have a copy of the deals. Just plain right out dirty!! If you are thinking about trading in don't! They WILL NOT give you the value of your trade in!! They kept trying to tell us that was retail when they can sell our current camper used for $66,000!
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May 2023 by Felicia Garcia
The people that work there are the best around around they really care about helping you find the right RV for you! And they go above and beyond to help you get set up I recommend them to anyone looking for an RV! Bill was awesome and made the whole thing just fly by!!!!
