-
October 2024 by Jim R
Management and maintenance have been wonderful since I moved in a few months ago. They always respond in a timely manner.
-
October 2024 by kaitlyn winter
My clients have lived here for over six years and never had a late payment. I made the payment on their website on the third. The payment did not go through. I called the office and spoke to them about the issue. I also started emailing the office because I was having continuous issues making the payment online. I sent them email verifications showing the issues that were going on. They charged me $150 late fee then when I went into the office to discuss it, the front manager told me that she does have the power to waive late fees, but she would not be waiving the late fee for me. I asked her what would justify waving a late fee if showing documentation that I have been trying to make the payment since the 3rd, called you all, and have been emailing you trying to resolve the issue is not worthy of waiving the fee. She couldn’t tell me what would make her want to waive the fee only that she had the power to do so. Customers are no longer valued in the money hungry word of real estate. Side note: the two bedroom my clients rent is $1,469.50.
-
July 2024 by Katya Popa
Olivia Russell, the assistant community manager, is very helpful and responsive!
-
February 2024 by Silas OQuinn
This is a great place to call home. The neighbors are friendly and respectful. very accommodating if you have a dog. Convenient places to shop.
-
November 2023 by Lakisha Bell
Loved living at Waterford Village!
-
April 2023 by Tiffany Naik
My family and I moved into Waterford Village in February and let me tell you they are amazing. The office staff is on top of everything. They are so helpful and really like their job. The maintenance men have had to replace a couple of things and they did all they could to make sure we were comfortable and not waiting long. I owned my home for over 15 years and only lived in one other apartment before moving here and I’m so happy I chose here. I can’t tell you what other apartments are like but I can tell you the staff at Waterford Village treat you like family and do all they can to make our apartments look good and take care of any issues that arise.
-
March 2023 by Kristian Buckner
Lived here for 3 years. Absolutely wonderful community. The staff is incredibly helpful and accommodating. I can’t praise them enough. Maintenance is top notch. Neighbors are very kind and friendly. The location and amenities are great. The grounds are always kept clean. Hard to imagine myself anywhere else.
-
February 2023 by Karen Espinoza
By far the best experience I have ever had renting! Waterford Village has such an amazing, kind, and welcoming staff! The property has spectacular amenities, and is always well kept! Truly a great experience living here!
-
November 2022 by Patrick Myers
Moved out here recently, and can say that this place was a pretty nice apartment, and my roommates and I enjoyed our time at Waterford.
-
June 2022 by Anna Rodriguez
I have lived here since August 2021 and have loved it! Jennell (the property manager) is AMAZING and always helps where she can within the apartment community. The management team and property are amazing for the price and I’m looking forward to resigning my lease in the future!
-
May 2022 by Austin Cornwall
While living there it wasnt bad but DO NOT TRUST their deposit system. Its been two months since I've moved out. The check was supposed to come in the mail in 2 weeks. I've called probably 30 times, sent emails, texted Jennell (property manager) with zero responses.
-
May 2022 by kim rouse
Waterford village has been an awesome place to live. It's beautiful. It's safe. The staff is extremely helpful and kind. We love living here.
-
March 2022 by Danielle Parton
Beautiful area and super dog friendly. The dumpsters were an issue (constantly over flowing). We never used our patio because the even the slightest whisper can be heard by our neighbors. And the BIGGEST thing is that I chose the bigger deposit to be able to get it back later which was $600, and when I moved out in July 2021 I never received it. It’s been almost 7 months and all I’ve gotten is “we will work on it” and nothing to show for it.
-
March 2022 by Katie Johnson
I hate moving, and I hate dealing with rentalrelated issues. However, living here has beenthe most positive experience with apartmentmanagement and maintenance that I haveever had. Any place can update yourappliances and provide amenities (both ofwhich this complex also does), but it ishard to find rental management andmaintenance that are this easy to work with.This is my first apartment where I don'tdread putting in a maintenance request orcontacting the office. From the day I calledto ask about a vacancy, manager Jennell has been responsive, understanding, compassionate, reasonable, fair, and friendly. She treats all residents with the utmost respect, and ensures that you feel welcome to approach her. The maintenance staff members are also friendly and helpful, and speaking as a young woman I think it’s important to say that they have only ever made me feel safe and respected, which is a big question for many when finding a new place to live. The only reason I will not be renewing my lease again at the end of the year is due to a career move, but this is the only place I've lived where I would go back and live again, if the occasion arose. I always recommend it to people who I know are looking in the area.
-
March 2022 by Tess Olten
When my daughter had to start school AND move to a new city in the first summer of the pandemic I straight up panicked. But then she found this apartment complex and sent photos and details (which EXACTLY matched what she moved into, a rare treat these days) and I felt as if my parent’s prayer had been answered. As we helped her move and in my many visits to the complex since, I have been constantly reassured as a parent and impressed as a former renter with what she gets for the remarkably reasonably priced rent she pays. The amenities are top notch — they even provide the doggy bags for those walking pets! And keep the doggie bag dispensers on every corner full! The dumpsters always have room for more, and maintenance staff goes above and beyond on helping tenants.This is a VERY dog friendly complex. While everyone takes their responsibility seriously and keeps the grounds immaculate, I have heard some random barking from surrounding apartments, but always briefly (they got a delivery, or momma came home) and never to the extent that it disrupts sleep or enjoying television. When you live among dogs, you expect them to bark sometimes and honestly, the complex feels that much safer with so many dogs protecting so many apartments. Some hang out on their little terrace and bark when another dog walks by on their leash, but I’ve never seen loose dogs, and the ones we greet are always pleasant and nonaggressive. It’s a dog lover’s paradise but if you expect total silence 24/7 from a rental complex, you might be better off in no-kids, no-dogs complex. Life is noisy sometimes. I love this place for that feeling of security of knowing someone is always nearby, and neighbors are very friendly in helping each other out, delivering misdirected packages by delivery people, taking care of each other. I usually sleep there when I visit and always sleep soundly, and feel safe going to my car in the middle of the night. We know the maintenance guys and the complex manager and all of them bend over backwards for all their tenants, no matter what. I am actually going to hate to see her leave this place when she graduates.
