Walgreens is a popular destination for various needs, including prescription refills, health and beauty products, and photo printing. Open 24 hours in West Knoxville, it serves as a reliable option for those in need of services during late hours, especially since other stores have reduced their hours. Customers appreciate the variety of trendy makeup brands available, often finding new and different products that may not be stocked elsewhere. However, there have been concerns about the accuracy of medication advice provided by staff. One customer had a serious incident where incorrect information about ibuprofen and aspirin was given, highlighting the importance of directing customers to pharmacists for medication-related questions. Despite this, many reviews emphasize the friendly customer service and cleanliness of the store. While most experiences at Walgreens are positive, some customers have reported issues with rude behavior when calling the store, particularly during certain shifts. Overall, Walgreens remains a favored shopping destination for its extensive product range and helpful staff, while also needing to ensure that all employees are well-informed, especially regarding health-related inquiries.
This store is always so clean. I’ve been in several other stores around Knoxville and this store beats them all.
November 2025
Absolute best Walgreens in Knoxville. The staff in the front of store is always very helpful and super friendly.
November 2025
The pharmacy staff at this location is great. The prices inside the convenience store section are from a dystopian future where inflation has raged for decades. Also, there is a sidewalk with sharp corners in the middle of the drive-thru lane, which will slice your tires and bend your rims.
