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July 2024 by Sydney Lunceford
Lukas that runs this location practically bent over backwards to be helpful and courteous to us today. Very happy to have chosen this as my storage place.
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March 2024 by Doni McCarty
Lucas made my day today. Do whatever it takes to keep him! His bright smile and engaging personality is so refreshing! I probably scared him when I threw my arms around him to thank him for helping me but he took it in stride lol. He's a hard worker and there was an absolute difference when he took over in West Knox. Texts are responded to quickly. He is a hands on manager
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May 2023 by Astrid Maples
Overall, a great experience. New manager, Lucas, was great. After several months of gate issues my complaint was satisfactorily resolved. Convenient location, clean facility.
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May 2023 by Veronicah Thuita
Very friendly welcoming staff who are patient to answer all questions..haa..was hard to understand the English language but John made it Easy!
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January 2023 by Scott Campen
Off the charts bad start when I couldn't access their Solway facility front door when I showed up with first load and no one shared code. After exasperating 2 hours of calling 3 phone numbers and leaving vmails every 15 minutes, I finally got a hold of someone who gave me the code. Otherwise, over my 8 months of being a tenant, terrible communication, unreachable in a timely manner, pestered me time and time again for insurance proof even though I had it and proved it multiple times. Run, don't walk, from this business.
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October 2022 by Kathy Jo
Nice place to store my belongings. Well kept and the management was welcoming to our needs
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September 2022 by Steven Vallee
No one is managing the property. The gate has been out of repair for almost a month so they just leave it open, I found rat dropping in my climate controlled shed that were about 2 months old, and I stopped by to return my office key and no one was there. Avoid this place at all cost.
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June 2022 by Mark Torres
Great staff with excellent prices and excellent location!
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February 2022 by Screaming Opossum Patriot.
Prices to high, not enough room to pull trucks threw.
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June 2021 by Tom
They have a problem with billing. Be careful because they don't listen to their voice messages and you could get charged a late fee due to their office problems.And they never return your calls.
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August 2020 by Christopher King
Easily accessible in West Knoxville
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January 2020 by Tracey Cato
I couldn't be happier with the work of Volunteer movers. They were on time and took much care in moving all my belongings. They are jovial and fun to be around, and I couldn't ask for a better company to work with. Thank you, guys!
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January 2020 by Renee Franklin
We used Volunteer Movers twice and they did an amazing job both times. It's very stressful to have someone move your things, but they took such good care of all our furniture and belongings we didn't have any concern. We had used a more well-known group in the past and had a terrible experience. Volunteer Movers are a super friendly group and work very hard and timely. I would definitely recommend them.
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January 2020 by BL Y
Polite and friendly.
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January 2020 by Eddie Clark
Chris could not be friendlier and more helpful. The kind of person, who after you deal with, you walk away in a better mood then when you arrived. You don't often notice how well you are treated as a customer in todays society as , " there you go", has replaced," thank you for coming", as what you hear after handing over your hard earned money.
