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December 2023 by Aubrey White
Scheduled an appointment online for 11am. When I arrived, the hours posted on the door said they opened at noon. I waited until 12:15 in the parking lot and they still haven't opened. Why have hours or let me schedule and appointment if you won't respect them.
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June 2023 by allan kolb
They gave me a price for a plan but after I ported over my number I end up not getting the discount I was told I was eligible for. Shadey sales practices.
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April 2023 by Brad Woodward
Manager Josh and Logan made things correct for me From a prior Managment (scam?) She said all you have to pay is sales tax no fuss no muss (LIE) they were very professional about everything, they listened,understood and above all did the right thing. BECAUSE of Them I won't be switching to T-mobile..5 stars
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April 2023 by Sherry Lowe
Jordan and Logan both suggested that changing phones would probably not help m6 service issues. They changed our SIM cards . They didn't want us to get new phones if they wouldn't help. I greatly appreciate that!!
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April 2023 by Jennifer Harness
Jordan helped very quickly and got me in and out! Very good customer service
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February 2023 by Terry Tennant
Excellent job on helping me with setting up my new watch. Very helpful with .customer service with Logan
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February 2023 by Amber Taylor
This store was amazing Jordon answered all my questions and even helped us save money !!! I recommend if going to the Farragut store talk to Jordon he is the best!!!!!!!!!
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September 2022 by Night Fighter
5 star service!!! The young lady That took care of me was very professional, helpful, patient, kind, witty, and represented the company very well, I recommend any to go see her if your interested in an upgrade, new service, or any questions you may have. Her name is Rachel, you’ll know who she is, she the one with AWSOME written all over her customer service.
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September 2022 by C McCullar
Jordan Miller. So helpful. Great customer service. Made my Mother’s birthday. Fixed her phone issue and got her phone a case that made it look like new. Thanks again Jordan
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September 2022 by Cynthia Roden
What a pleasure it was working with Logan Williamson. He exemplifies the meaning of customer satisfaction. He made us feel like what we wanted was the only thing that matter and I appreciate his southern manners. Well Done!!!
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September 2022 by Theron Smith
Logan was possibly the most helpful rep I ever found at a cell phone company
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September 2022 by Donna Maloney
Have had to fight every month about our bill
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August 2022 by Karen Bruce Lee
Walked in with a major problem with unwanted & unsolicited text messages. They fixed the problem in a short time. They also helped me with doing everything on my end to put a stop to the messages. They were very knowledgeable and helpful! That will be my go-to store from now on.
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April 2022 by m w
We went here to activate a new phone.Even though we could not accomplish the task, the people did their best to help.
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March 2022 by Emily Miller
Amazing customer service from Brian Ownsby! He is always professional and willing to help. Such a great experience. Definitely would recommend!
