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March 2024 by Tip Massey
Probably some of the worst customer service I've had at a ups store. Save yourself ho some where else for shipping, and find another amzon drop off, they have the warmth and personality of a wild-eyed Pike.
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March 2024 by Anon ymous
I have been to this store 4 times and each time the girl/notary was rude to me. this girl has a serious mental illness and I am calling the owner to get her fired and letting them know they have lost my business completely. I will never enter this store again.
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February 2024 by Rob “Aviator” Boone
Returning a package to Amazon
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February 2024 by GAB GAB1511
Been in the store a couple of times and seem to always get the same clerk. Older lady, super rude, unfriendly and unhelpful.
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February 2024 by Patrick O’Brien
The store puts the customer first. When I had an issue with a shipment that went to the wrong location, Lauren the manager fixed it and made everything perfect! This is the best place to ship anything if you are in Knoxville! Thanks again!
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December 2023 by Mark Mellinger
Lauren, Katie, and Reilly were extremely helpful and kind despite my throwing a last-minute big job at them: 82 individual packages to stamp and mail as part of my company's year-end Christmas campaign! Never once did they make me feel like an imposition despite the time it took to complete this job while others waited in line on a busy day. I was blessed and very thankful- and they got the job done surprisingly fast!
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December 2023 by Jacki Rachlin
Prompt and cheerful service! Always a pleasure ☺️
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August 2023 by Allan Swanson
Great service at this little place and Lauren (the manager) is fantastic, really goes above and beyond, and as pleasant as can be, exactly the kind of people every business really needs! Use this place for your shipping/mailing needs!
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August 2023 by Lori Smith
This store is the best, from the manager Lauren to all the great employees they have. Professional and always ready to help. I order so much from Amazon they know me by name when I come in.
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August 2023 by Abigail Schmid
Came here for notary service and they were really rude. The manager couldn’t figure out how to reprint a single page of my 30 page document. She had to reprint all 30 pages and charged me for it. She should learn how to print a single page rather than charging the customer because of her lack of knowledge.
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August 2023 by Cindy Macaulay
Every time I come in to mail something they are so efficient and easy to work with . Believe the manager is Lauren. She does an amazing job as do her employees. I’ve moved from Maryland where the UPS store there was a total nightmare with 30 min waits and no one having a clue what to do. This change is so refreshing!!!
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July 2023 by Hazel Skye Intal Bjork
I absolutely love everyone that works here! It’s always a pleasant experience and the customer service is amazing. I’ve been here for my passport, my wedding posters and for my business posters and flyers! They always know what to do and are very knowledgeable! Thank you everyone and shout out to Mark!
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July 2023 by Jacquoleen Knight
Except for a few kinda new folks, this office has a whole new staff, manager included. Miss those happy funny professional employees long gone. These folks have big shoes to fill.
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April 2023 by Timothy Thomason
Definitely would not recommend for shipping needs. Customer service is extremely poor. FedEx store was a much better experience.
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March 2023 by Sandra Cornejo
The male person was very rude! He had no customer service attention! He made a mistake on the recipient address and said it would be fine.
