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“This was my first time ever renting a moving vehicle through Penske and they were fantastic. I ended up spending way less then what they quoted and me and they reimbursed everything without nickel and diming me for charges that make no sense.Seriously can’t wait to recommend them to others and use them again when the time comes.”
“Lovely, knowledgeable staff. Justin has helped us so much during this process that we knew nothing about prior. Everyone is very professional. Very clean and accessible. I would certainly recommend.”
“Marty, is an asset. He was running the register, I'm patient, had a return, he did VERY good due diligence, taking care of his register, but still help me find what I needed. He found what I needed, for an over 40 year old chainsaw. That another couldn't, even with part number. 2nd return, given by another, not his fault, but he inspired me to return to the store.. Offered home ship.. he's what you need in your organization. He moves. Searched inventory well, better than the first, found 2 options for me.. good with pc entry.. Hard to find. I'm giving 5 because of him, however, inventory was off, in my case, but he took care of the customers.Fix inventory, please. He tried to accommodate me, showed in, but wasn't. That's an inventory problem. Not his.”
“Rented at 26’ on Monday the day it snowed like crazy. Still got my haul moved safe and sound. Dropped it off but they had closed early. Luckily they had a key drop and I even used their snow brush to clean off my vehicle before I left.”
“Aaron was amazing! He was working his hardest to make every customer happy and he was by himself. Please get him some good help. I think two people had left and he was working all by himself and he was running and getting things done quickly and accurately for all the customers. He was dedicated and answered everyones questions.
SERIOUSLY GET AARON SOME HELP!
I believe all the negative reviews were before Aaron got there 5 months ago. U-hual has some negative reviews all over because there are just a lot of lazy people working there. I noticed some other lazy people that have worked there for awhile who aren't helping the business out at all.”
“Great place to keep your stuff. Blake at the front counter there is a good dude. He's been a great help. Very secure. Probably one of the best places. We would recommend y'all to anybody.”
“The staff was absolutely amazing! They made the process way for me & we’re super friendly. I believe he was the manager who helped me but he was very funny. Really appreciate them helping me move to another state!”
“Stopped by to pick up a couple of boxes. I Was helped with my selection by two young men who were very helpful and curious. Clean facility and convenient. Will go back again”
“Always a good experience there. Employees there always helpful. Super nice people there. I drive a truck so I'm there at least once a week. Always positive.”
“Very friendly and helpful. 4 stars for little parking, slow check in (seemed to be mostly computer issues) and kind of a hold in the wall place. But I would still recommend them!”
“It was a great experience driving the 26' U-Haul from Northern California to Knoxville TN. It was a great ride with the exception, the truck was not built for sleeping. We had a car transporter. Had two separate flats on different days. It was an inconvenience, but U-Haul provided exceptional support service. They were supportive and very professional. I will definitely recommend U-Haul to others and will be using them again in the near future.”
“It was quick and easy. The only thing is when I left the gas hand was on Full so I stopped and put gas back in the truck so when I brought it back it showed Full however they charged me for more gas stating I did not return it with the same amount of gas in it.”
“Excellent place, you enter from the front of the business, the dock will be inside, towards the back, spacious, easy parking, friendly people, clean bathrooms, fast unloading, Successful drivers!”
“This U-haul location is absolutely the best. They have always done me rite here. So much so, that I refuse to rent from any other location. Thank you again guys for taking care of all my moving needs.. They are very helpful and extremely friendly ⭐⭐⭐⭐⭐”
“Great experience. I had rented a truck from another location in town. Unfortunately that other location couldn’t provide the trucks as they were down for maintenance.Rick called and was able to work with me to find the truck I needed. Although it took a few days and fortunately I had a flexible schedule, I was able to get the truck I needed. This location provided reasonable and satisfactory service given the circumstances. I will return next time I need a truck.”
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“Great customer service and friendly staff. I brought my tractor in, and they got right on it. They kept me updated step by step and even showed me what was wrong and what they planned to fix it. I've been at enough Ryder locations, and by far, this was my best experience”