The Bed Store has established itself as a trusted mattress retailer with a long-standing history of helping customers find the right sleep solutions. Since opening in 1992 in West Knoxville, the store has grown to eight locations, serving over 200,000 customers with a focus on personalized service. Their philosophy, summarized by the mantra "We’ll Even Tuck You In™," emphasizes thoughtfulness, understanding, compassion, and knowledge, ensuring each customer feels comfortable and cared for during their shopping experience. Customers consistently praise the friendly and patient staff, highlighting their willingness to listen and guide without rushing or pushing sales. In-store associates are known for being helpful, knowledgeable, and professional, making the process of selecting a mattress straightforward and stress-free. Delivery services are reliable, arriving on time and with complete setup, which adds to the positive experience. Many customers have discovered the value of high-quality mattresses through The Bed Store, with some trying various brands before finding their perfect fit. Notably, the store features brands like Kinesis, which customers say offer superior comfort, support, and durability. Customers report significant improvements in sleep quality and overall health after purchasing the right mattress from The Bed Store. Overall, the store’s commitment to personalized service and quality products makes it a top choice for those seeking better sleep and customer care.
We went to the Bed store on Chapman Hwy. Very helpful staff. Got a very comfortable mattress with delivery and they took the old one with them. And it was a great price. Now we’re going to come back and get an adjustable frame soon as we can
June 2024
Delivery was on time the men were very professional it was a very good experience
May 2024
The Bed Store/Chapman Hwy, Doug Lesher, was extremely helpful and knowledgable. He helped me to find what I was looking for, perfectly and quickly. I highly recomend The Bed Store for your needs!
