Target in Knoxville offers a convenient shopping experience, with clean stores and a variety of seasonal and dollar items. Customers enjoy browsing through these sections, while many prefer to shop for groceries online, as the store often runs low on stock for certain items. Fresh produce, including lettuce and fruits, is generally well-regarded for its quality compared to regular grocery stores. However, customer service has been a significant concern. Reviews mention staff appearing preoccupied, making it uncomfortable for customers seeking assistance. Instances of long wait times for order pickups have been reported, highlighting issues with staffing levels. While some employees, like the greeter, provide helpful directions, the overall lack of available staff detracts from the shopping experience. Many customers feel that the service does not meet basic expectations, leaving them frustrated during their visits. Overall, while Target has its strengths in cleanliness and product selection, improvements in customer service are needed to enhance the shopping experience.
