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December 2023 by Brenda Ralston
Sad.. they are closing..
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May 2023 by Gail S
Love this store. Staff is so friendly and helpful.
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May 2023 by Ree Anderson
They are so friendly and helpful. I give up so easy if the first couple garments don’t fit me right but Jonelle was so patient and even after trying on several pieces. I left there with 3 lovely dresses and extremely happy with the whole experience. After going to 4 different shops trying to find something, I am so glad I didn’t give up and try one more. Not only was Jonelle sweet and helpful, all the ladies were. I felt at ease and like I was shopping with my gal friends
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April 2023 by Wileen Cook
The best shopping experience in Knoxville area! Friendly knowledgeable staff! Always go here first!
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December 2022 by Mary Olivier
Always friendly, informative employees.
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March 2022 by Bill Enix
The employees were very helpful and their selection was very good. Beautiful store!
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July 2021 by Lynda Brudvig
I had another great shopping experience at Soft Surroundings in Knoxville today. Julia was so attentive as well as helpful and made this shopping trip enjoyable. Great clothes!!
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June 2021 by Lela Johnson
Wonderful staff at this location! Display a sincere desire to provide excellent customer service! Beautiful clothing, as well as a variety of other selections.
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May 2021 by Kathy Redmon
Love their clothes, but wish they had more petites in the store.
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January 2021 by Pam H
Very friendly greeting when I entered, and a pleasant person assisted me for pick up of my order. I observed very helpful associates with customers.
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November 2020 by Robert Langdon
Great quality!
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October 2020 by Lynn Weisgerber Rose
Over the top customer service with clothes you can’t find anywhere else. Great sales!
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October 2020 by Pam Hodge
Very friendly greeting when I entered, and a pleasant person assisted me for pick up of my order. I observed very helpful associates with customers.
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March 2020 by Bob Brooks
Great food a little pricey but the food makes up for it.
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January 2020 by Bonnie Jones
By not prejudging people, I was not offered any refreshment at all and next two women who walked in and were better dressed (I was in sweats as just came from massage & gym) were offered water or champagne. And to top it off put items up near cash register while I went into dressing room and when I went to check out they rung up one wrong item which I did not catch until I got home. My salesperson never checked back with me and I had to self-serve myself to obtain other items to try on. Yes, I did buy 4 items but it was a disappointing experience which I will not repeat. No further interest in what they are selling as there are so many choices in today's retail environment at other stores and online. Not impressed.
