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November 2024 by Brad Lowe
I bought 3 pillows and a throw from Paula. She is the best salesperson without pushing a sale. We will continue shop at her store. We love our sleep number mattress!
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September 2024 by Marie Iannetta
They helped me buy a new bed for a new address in Franklin, TN.
They were patient and helpful. I feel confident it was handled well.
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April 2024 by Alan Morgan
Courtney was very professional, knowledgeable about the products. She walked us through the process very thoroughly and helped us with our decision. We can't Wait to get the bed delivered and start the journey to our best rest!!Thanks Courtney!!
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March 2024 by Tina Donnally
We were greeted immediately when we arrived. Emily listened to our needs and wants, made suggestions, and allowed us to decide. She was extremely helpful.
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March 2024 by LISA MILLER
Last weekend we purchased a Split King Sleep Number 360 PSE Number 360® and a Flexfit™ 2 Smart Base from the Parkside Drive, Knoxville location. Courtney was our sleep number specialist. All I can say is COURTNEY WAS A TREMENDOUS HELP!! She patiently answered every question I had, explained everything in detail and professionally handled the numerous calls I made to her. I give Courtney a 12 on the customer service scale!!!
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March 2024 by Ralph Aurin
I was fortunate to have Paula assist me in determining which bed met my needs. She was professional and very knowledgeable and i anxiously await the arrival of the bed we selected.RA
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February 2024 by Chip Smith
Great product and great sales team at the Knoxville store.
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January 2024 by G C
Well it has been almost a year since we purchased their top bed with all bells and whistles. While the bed is comforable and has nice features. It was severly overpriced. It is noisy when air is on and bed squeaks when you move around on it.Over all not truly happy for what was spent. They saw us coming.
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January 2024 by Patricia Clement
When it was time for a new bed, we went to Sleep Number in Farragut. The sales person made us feel comfortable with our decision. She answered all of our questions and helped us choose the right bed for us. On the day of the delivery, the setup crew was professional and setup our bed in short-time. Our previous bed was a Sleep Number and I will never own another brand.
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November 2023 by Travis Giles
Great customer service!
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November 2023 by Beth Rulon
Courtney as always took great care of me.
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November 2023 by Dave Leachman
Great service, good selection and in stock, Good pricing.
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September 2023 by Janelle Davies
Sales associate Paula was very informative and helpful. She spent plenty of time with us explaining the differences between the styles of the matress. We did our sleep number test. Tried a few different options and selected the iLE. The delivery setup team was great. This is where everything goes to 0 ☆. The matress we have looks and feels absolutely nothing like the display model we tested in the store. Company did a follow up call asking about delivery rating and my husband told him "I think the wrong matress was delivered we are at work right now and cannot talk", telephone guy was supposed to call back for more details and has not yet. I plan on going into the store tomorrow to check my options. I am 5' and weigh about 105 lbs. My entire body should not hurt, the sleep app shows both of us restless sleep for most of the night. We have been adjusting sleep numbers as suggested. None of them feel like the store display we tested...
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September 2023 by Kevin Helms
Great personal service while selecting bed. They were always there when we needed assistance, but also gave us space to discuss and decide what we wanted to do.
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July 2023 by Darlene Bean
Courtney was a great help explaining all the different types of mattresses. All our questions were answered without feeling any stress to hurry and decide. Will definitely refer to my family and friends. Thanks So Much!
