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October 2023 by hanna schnadig
The spa was clean and beautiful. The front desk girls were nice. The true stars were Morgan and her receptionist. They were genuinely sweet and the kind of people you want to be around, they are beautiful inside and out! Morgan is extremely talented and put me at ease. She is a great listener and also givers her professional opinion without being overbearing. I have never had filler before and was concerned about swelling and bruising but I had none the next day! My lips did develops a few pinpoint bruises after a few days but nothing that was noticeable with a little lipstick. They were not pushy at all and tried to get me all the discounts possible without me even asking. I had a wonderful experience and plan to be back for more treatments in the future!Services: Lip fillers
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October 2023 by Amanda Goin
Jill is very informative about the different options. She makes sure you feel comfortable and ready for injections. She makes the process very easy especially when you are new and have not done anything before.Services: JUVÉDERM treatments
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September 2023 by Angelina Gonzalez
Jessica is awesome. She took time to understand what I wanted with my hair. I had a Deva cut and highlights. My hair hasn’t looked this good in years! I love it! Jessica is definitely my new person for hair! The environment at Pure Luxe is very relaxing and welcoming. Overall, just a wonderful experience. I look forward to going back.
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September 2023 by Lisa Jones
Lisa JonesElysse is one of the best estheticians that has ever worked on me. She is very detailed oriented, down to earth and gives you her honest opinion on a followup plan. She is my go to girl and I highly recommend her!Services: Skin treatments
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September 2023 by Tashia Doody
Morgan does terrific color job. I had to get base and highlights done before having hand surgery and was tight on time. She was very accommodating and did a beautiful job. Highly recommend and I love Pure Lux!Services: Skin treatments
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August 2023 by Audrey Lupisella
I went to Pure Luxe for the first time with my 21-yr old niece as a girls' weekend treat. We both got deep tissue massages and ended up spending an additional hour enjoying their relaxation room and sauna. Not was every staff member wonderful, pleasant, and helpful, and the spa clean and beautiful, but both massages were done with excellence. While I have had many deep tissue massages, my niece had never had one. Her therapist quickly modified the massage to ensure that my niece was comfortable and had the best experience possible. My therapist, Darren, was the consummate professional and had clearly been well-trained as he expertly worked on myofascial and muscle tension release without making me cry :) I will certainly go back to Pure Luxe any time I need a deep tissue massage.Service: Massage
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August 2023 by Deborah Strunk
First time at Pure Luxe and Jessica was so sweet and made my visit amazing. I love my hair have so many compliments. I am so glad I found a new home for my hair. See you soon Jessica.
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August 2023 by Melinda Hughes
This is the best spa I have been to in Knoxville. The people are all so friendly. The quality of service is incomparable and the facility is absolutely beautiful. It’s the perfect place for a spa day or if you just need an hour or two for yourself.Services: Skin treatments
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July 2023 by Renee Wilson
The experience and professionalism at Pure Luxe are unparalleled! From the time you walk in, to the time you leave, you are their top priority! I always receive exactly what I ask for, without feeling disappointed or misunderstood. My sylist is Connor Cook. She truly values my complete satisfaction. I am careful with my budget, but she does not treat me like a second class customer. Rather, she will offer alternatives and choices that are within my means, and never try to "sell me" on services or products I don't need. She is so talented! I have long hair, which can be challenging and time intensive! Connor is amazing at managing her time with me so that I am not rushed through the process, and I get a thorough VIP treatment! When she had to be out for her maternity leave, Kristy and Jessica took excellent care of me as well!! I always recommend my friends to Pure Luxe, and each of them have been well satisfied and continued going. You won't be sad if you give these ladies a try!Services: Haircut
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July 2023 by Lori Brooks
From walking in the door to leaving & everything in between made for an AMAZING experience that I can't wait to do again! Scheduling Staff Prior to my appointment I was contacted by Allison, who went over the amenities of the spa & let me know I could come earlier & stay after to utilize any of the amenities I choose. Day of my appointment. Allison gave me a tour of the spa & reminded me again about the amenities...Showed me where things were & how to use the locks in the locker room, These 2 things...prior info & day of info made my experience even better. Facilities SO relaxing & clean! Along with having ALL the items needed in the womens locker room to shower & get ready. Massage Hands down the BEST massage I've ever had!! Christina really listened to what I wanted & asked questions to evaluate what else she could do for me with the massage. I can't wait to schedule another.Service: Massage
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July 2023 by Elena Rotar
Great customer service! We love this place! Everyone is very welcoming and nice! Our daughter has natural curly hair, so she got the curly haircut, and they did an amazing job! Definitely recommend this place!Service: Haircut
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July 2023 by Tammy Hibben
I've been seeing Janie for 2-3 years now for my skincare. She is absolutely the BEST! She has helped me up my game taking care of my skin. It has never looked better!!!!!Service: Skin treatments
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June 2023 by Hope Duncan
I had my hair cut, colored, and styled by Ally. She did an amazing job and knew exactly what I wanted! I am so excited for my next appointment, thank you Pure Luxe and Ally!!
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June 2023 by Samantha Street
Went in for a massage on 6/2 and the room was 80 degrees (I saw the thermostat). It was miserable. I had to tell the therapist to turn off the heating pads. I was sweating and the head rest was wet with sweat. The ac seemed to be working in other parts, why wasn't my massage moved to another room? Or why didn't someone call me to reschedule? I understand things happen and would have been much happier with a change than having to go through that experience.Service: Massage
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May 2023 by Michelle Rogers
The overall experience was great. The staff were very friendly and professional. The masseuse did an amazing job in making sure I was comfortable and very thorough in her techniques. If you want to treat yourself to a Me Day, I recommend you visit this facility soon.Services: Massage
