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November 2024 by Scott Payne
Great storage facility and awesome staff! We had multiple storage units for over 3 years. Cody and Dan are awesome and take excellent care of their customers!
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November 2024 by Craig Lewis
Great storage facility, clean and all the team are super friendly and helpful. Only issue I have is the rates went up after just 2 months. Would still recommend if you need storage!
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November 2024 by Deanna McKinney
Very nice and helpful have not seen my unit yet cause I'm not going to get it till October 4th. Saw my unit and it's very nice staff is very helpful and polite.Great place
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November 2024 by Joshua Allen
Classic bait and switch. Rented a unit that supposedly included 24hr access. Does not. Now after 2 months rent has gone up by about 30% not great. Extra space storage right next door offers units literally double the size for a similar albeit slightly LESS monthly rate. Will be moving out.
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November 2024 by John Bailey
Everything is just right. Centrally located, clean multi-level facility with elevators and large rolling carts on every floor. Staff is professional and courteous, with special thanks to Dan. Finally - price. I moved to Prime from another well known company - they were going to increase the monthly to almost double what I now pay at Prime.
Bravo!
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October 2024 by Robert Brigeman
Amazing customer service and willingness to work with their customers unlike other local storage unit organizations
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September 2024 by Colby Zethraeus
Rented a storage unit for $140 a month after I have been there for 2 months they raised my rate to $220! Now that everything is moved in. Do not rent from here bait and switch this is not ok very shady tactics. Also roof leaked and damaged boxes of clothes in unit damaging tools and my sons ice hockey uniforms
* Response I did reach out to the manager and I was told to they wouldn’t reduce the price
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September 2024 by Kevin Smathers
Great facility, courteous friendly associates!
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September 2024 by Jonathan Alpizar
Dan was an amazing help getting me situated with my unit. Glad I was able to have such a smooth experience.
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September 2024 by Kevin Berens
Great customer service. Dan and Cody are awesome.
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September 2024 by KD Eubanks
The rental process was very easy with informative staff and very affordable. The facility is THE cleanest storage facility I've ever used. Security is tight and that is great. I'm very pleased with my choice and thankful Prime Storage had the size unit we needed.
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September 2024 by Leeann Daniels
Best storage place ever!!!
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August 2024 by Michael Hansen
STAY AWAY. They WILL raise your rates by $50-100 after the first few months. Price is NOT as advertised!
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August 2024 by LuJean Buckner
Nice clean facility! Price for a storage unit is great.
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August 2024 by june spradau
My furniture was stored in an inside unit. Only to find them moldy when I got them out. I am being charged for a full month but emptied the unit on the 2nd of the month.
