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January 2024 by Grace Adams
I had a great experience getting my cartilage pierced here! Rhiannon and the girl who was there whose name I didn’t get did an excellent job answering my questions and piercing my ears!
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January 2024 by Teresa Donna
Rhiannon was a fabulous sales associate.We absolutely loved her. Very welcoming and super willing to help your wants.On top of that she made sure we were completely satisfied with our purchase.And explained all warranty details.
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December 2023 by Raymond Guy3
I was very impressed with the service that I received from banter. Rihanna Owens was the young lady who helped me. She was very kind informative. I like the fact that she started on the cheaper end and worked her way up in price which giving me a lot more options, she offered to gift wrap, which was very courteous And I was very Impressed with the customer service. I will definitely recommend this company to friends and family. Sincerely, Ray
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September 2023 by TechWaltMD
Nice staff, knowledgeable and helpful.
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September 2023 by Walt
Nice staff, knowledgeable and helpful.
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April 2023 by Jacqueline Moore
The lady working was very knowledgeable and helpful.
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April 2023 by Jaid Calitri
Poor service. I arrived 45 minutes before closing and when the employee saw me looking at "piercing earrings" she told me "Just so you know, I'm not doing any more piercings today." Okay, no big deal. She was assisting another customer so I left and came back several minutes later as I still had planned to make a purchase. Still 25 minutes left until closing, but she comes over and turns the lights off in the cases where I am looking (really?), and says "I have to finish helping her and then go to Zales, but when I get back I can help you." No thanks. I'll go somewhere else.
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March 2023 by Jordan Segura
Always a beyond great experience here at at banter at west town mall Jennifer pierced my ears and everything came out perfect and I have bought several things from here Christmas gifts and I absolutely love Jennifer and Amrika beyond great customer service they are nice enough to strike a conversation with you and try to help you get exactly what you’re looking for and stay within your budget if needed and they don’t try to pressure you to just buy something and then get you to go on so I will always definitely be back because the environment is just impeccable and always a pleasurable experience here at Banter and then not to mention everybody love their Christmas gifts and other gifts as well! so I definitely recommend paying a visit if you’re looking for the perfect piece of jewelry or just getting your ears pierced beyond happy with the results!
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July 2022 by Sara Fanjoy
We had a great experience. My 4 yr old daughter wanted her ears pierced. The woman working the kiosk (I failed to catch her name) was so kind, patient, and professional. She did one ear and my daughter proceeded to have a full meltdown. Our piercer was so calm and reassuring and never made us feel rushed, she let my daughter have her moment and calm down. It was a great experience and I would 100% recommend going here.
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February 2022 by Angelica Segars
Great prices, helpful staff, lots of options for Cross pendants. Would highly recommend!
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January 2022 by Reagan Schultz
I asked for a third ear piercing. The piercing was too high and right above my second not in a straight line. I was very unhappy and asked them to either pierce it again in the correct spot which I had marked, or to refund for the price of the earrings. Neither was given to me. The worker was unprofessional and inexperienced. Even though I marked where I wanted pierced it was still not done right and no refunds were given. Now I had to take out the painful piercing and wait for it to close before I can do it again. 10/10 do not recommend.
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November 2021 by Brenda Austin
Helpful in getting my purchase mailed to me.
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February 2021 by Kevin Plemons
Wonderful experience. My daughter had two cartilage piercings in her ears. She said she didn't even feel it, and it was the best piercing experience she has ever had. The lady who did her piercings was very nice and professional. My daughter would highly recommend Piercing Pagoda to anyone looking for a place for ear piercings.
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March 2020 by heart less
Loved it had actually everything I needed thank you
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January 2020 by Hannah Elmore
Easily the nicest, most welcoming jewelry store I've ever been in. Morgan greeted me like we had known each other for years and was incredibly knowledgeable of every item in the store. It's easy to tell that Morgan is passionate about her job and treats every customer like they're important to her. Despite all distractions, Morgan actively listened to every word I said and I can safely say this organization benefits greatly from having her on their team.
