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November 2024 by Madison Johnson
DO NOT BRING YOUR CAR HERE. This was the most unprofessional and disgusting experience I’ve ever had trying to get my husbands truck fixed. We had a quote from someone at Pete’s alignment who told us to buy a series of parts and to call them once we had our parts to drop the truck off. After calling, after weeks of trying to find parts to see if we could tow it there (mind you we have to schedule these things because it’s not drivable), and asked to get on the schedule, we were met with extreme disrespect and attitude. The alignment mechanic (not sure of his name) called my husband back (my husband is non confrontational and an extremely nice person and never even raised his voice a hair) and told us he doesn’t want our business and is “tired of dealing with us” after spending over 500 dollars in parts and doing exactly what he said for us to do. Now we have a broken down truck and parts and no where to bring it. Complete waste of my time and disgusting and unreliable customer service.
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November 2024 by Fish On!
Tried to schedule to bring my truck in for a frame repair, i had a few problems getting the parts, and i was trying to schedule when i could bring it in. After being told to call when i had gotten the parts in so we could bring it in the same day. I did that, and was told that he was quote, "tired of dealing with this and didnt want my business." Im just trying to get my truck fixed i was never disrepectful at all. All i did was ask when i could get it in after being told multiple times to bring it in whenever i got the parts. Im sorry talking to people that want to pay you for a service is so exhausting. Im surprised you get enough business to turn people away with that kind of disrespect to your customers.
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October 2024 by Shane Templeton
Great staff! Very knowledgeable,honest and fair! Highly recommend and will definitely be a regular customer!!
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September 2024 by Fred Bowman
James did some work on our 04 Subaru and it turned out great! The price was very reasonable and the office staff were friendly and knowledgeable. They accept credit cards for payment but the customer will have to pay the small processing fee. They do close for lunch so call ahead.
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September 2024 by Christopher McGee
Scott scheduled my alignment for Monday, August 26. He made this appointment without question. This speaks volumes as it seems that they are passionate about customer service.
I dropped my car off and they had it on the alignment rack immediately. Corey was the alignment technician. He took the utmost care of my vehicle, ensued that my expectations were clearly understood, and performed the alignment expeditiously and accurately.
My car has never performed as well as it does now and I have never been to an alignment shop that as feel as comfortable expressing my needs and them being met without question.
Thank you Pete's Alignment for being such an outstanding alignment shop!!!
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September 2024 by Anthony Hunter
Very helpful and knowledgeable staff!
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September 2024 by Alexa Martin
A truck with this companies logo was driving recklessly, cutting people off, and spewing black smoke everywhere.
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August 2024 by Michael Carr
In and out quickly. Reasonable pricing.
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July 2024 by Connie Varner
Thank you for a great experience in repairing my truck. Service was awesome and they expedited it as well.
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May 2024 by Tonga Simmons
They're a little rude. Your car will be finished, and unless you say something they leave you in the waiting room while they laugh and chit-chat. Then when you ask for your car the lady gets an attitude. Like it's a small shop and you're the only one in waiting room 30 minutes after car is done twice in a row. But they do a good job on your car they need to work on customer service
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May 2024 by Christopher Randolph
The staff were very professional and customer service oriented.
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April 2024 by Sheila Wyrick
Fast & friendly
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February 2024 by Eric Collins
I’ve had several vehicles in for an alignment. I will continue to come back.
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February 2024 by Tisha Collins
Great service! Friendly and knowledgeable staff! Recommend.
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November 2023 by Christy Headington
Took my work truck in, A international. Good people and honest.
