Petco in Knoxville offers a wide range of pet products and services to meet the needs of pets and their owners. The store is well-organized and clean, creating a pleasant shopping environment. Customers appreciate the friendly and helpful staff, with employees like Carrie, Sky, and Leo providing excellent service. Petco provides full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption, and puppy training classes, all aimed at giving pets the best care. The store features a variety of brand-name pet nutrition and supplies for dogs, cats, birds, small pets, fish, and reptiles, often at competitive prices. Customers have praised the quality of grooming, especially from groomers like Kaitlyn, and the positive experiences with associates. While some find the store slightly understaffed at times, they note that staff members remain helpful and kind. A concern was raised about the packaging of feeder mice, which was not secure enough. Overall, Petco is seen as a friendly, clean, and well-stocked place for pet needs.
Customer service is great, prices good, selection good.
March 2026
It's definitely smaller than most but it was well stocked. Very busy and a high traffic area pets welcomed.
February 2026
I was having a hard time finding a harness that would fit my Chihuahua/Pomeranian mix dog Cortez. I found one here very reasonably priced. He is adorable in his new harness.