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June 2024 by Claud rife
Nice selection of pet supplies.
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June 2024 by Lonely Hearts
Expensive mainly but I guess everything is expensive now a days
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May 2024 by Dana Martin
Poor customer service- the free 7th dog wash promotion is a hoax. Will not go back-- there's another dog wash about a block away that I will use from here forward.
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May 2024 by David Boone
Great service
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May 2024 by Allyson Hanna
Pet Supermarket is a great place to get reasonably priced pet supplies! The guy who sold me my sweet Bunlee was very nice and professional. The only thing I wish is that rabbits came with some kind of paperwork. After going back to pick it up I was told they only do paperwork on ferrets.
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May 2024 by Angela Pientka
The staff was extremely friendly and helpful. There's a good selection, and it is clear that the pets they have are well taken care of and their environments are clean. There's also a self-serve pet wash that seemed very convenient.
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May 2024 by Sharon Crockett
This is my second trip to this store and my experience was great. In fact, I tried to order two products that were on line but really were out of stock. I made a call to this store and spoke with Kenzi who told me she would call me when they became available in the store. She was very nice with a great customer service voice and kept her promise. When I went to pick up the items both times she was very friendly, courteous and made me feel very welcome.
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April 2024 by Sherri Overstreet
We went in for a new harness for my pup and got one, they had a good variety in a range of sizes and colors. Also got homemade treats, all natural food and snacks for my boys. The girls there were very informative and great with my fur babies! Thanks ladies, we will be back
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April 2024 by Taylor Miller
Just got a new betta and decided we wanted the best of the best for him.. I am so glad we chose pet supermarket! McKenzie the manager was way more than helpful! So knowledgeable. Had an answer for all our questions ! Such a great experience and top notch customer service! Highly recommend place! If you have fish questions definitely ask for McKenzie!
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March 2024 by Emily Maheu
I just wanted to give a huge thank you to Miranda (053479) at the Kingston Pike location in Knoxville TN. I wandered into their store a few months ago when they were at the other location. I actually followed them to the Kingston Pike location which is over 20 mins out of my way just to see them. The selection of frozen mice but especially rats is awesome. Finding feeders for my snakes could sometimes take a couple hours & involve driving to multiple pet stores in order to find everything I needed. I have multiple snakes that need different sized feeders & it used to be next to impossible to find all of them at one place. Since I've met Miranda I haven't had to worry about finding them. They are always in stock. Miranda is also incredibly knowledgeable about care & needs for reptiles. I've come in with multiple questions & they've always been able to help me. Miranda remembers me every time I come in & asks about my noodles. Overall amazing customer service & all my needs are met. Thank you so much Miranda!
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March 2024 by Jennifer Olson
The self service dog wash area is great because it is in the front of the store so it's open and bright. Powerful spray and dryers. The only negative is the shampoo they give you is SUPER watered-down. We have 2 Aussies, and there was no way to get them clean with the one bottle they gave for each dog. They gave me more, but it would have been better just to have proper shampoo in the first place. I will go back, but I will bring my own shampoo.
The staff was very nice and helpful.
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March 2024 by N Webb
Typical pet store. Very clean and the girls there were very helpful.
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March 2024 by Max Semick
Awesome service.
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March 2024 by Cindy
This place is great , first time in there I was at wow , they have so much stuff for your pet , love that the bird section is so big since I have an exotic, u can most definitely find everything u looking for , prices are very reasonable
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March 2024 by Monique Johnson
The staff was helpful. The prices aren't too bad. Nice clean store.
