-
January 2024 by Stephen Reynolds
Bought various service items and tools here.always good quality and the staff are friendly and very hepful
-
January 2024 by George Clanton
Great knowledgeable staff ,
-
September 2023 by Madisonville CBD
Very helpful and patient
-
July 2023 by Charlotte Mcfall
They were very helpful
-
May 2023 by Ginsu Broch
Thank to Napa I'm back on the road. Ft bearing welded to my axle and they we t out of there way to help me. Great bunch when you need them.
-
April 2023 by Al Baxter
Ben is the best pats man
-
February 2023 by Shaun Jenkins
There people really make the difference! Good parts too.
-
October 2022 by Peanut
I was just in the store about an hour ago today. I counted about 7 people walking back and forth behind the register. One man was on the phone and looked up at me as I stood behind the line drawn on the floor. There was another customer standing on the left of me also waiting for help. There was another male worker standing behind the register ignoring the lady also. I ask what could possible be going on that we are being ignored? I realized that none of the white worker are going to acknowledge me. I then turned around to see if I could find what I needed on my own. I then saw another worker in the isles and she just so happened to look like me. I was so thankful and knew I would get some help. I walked over to her and asked my question. She took me to the correct product and we talked for a few minutes. I then told her that if she had not been here, I would still be standing there waiting and looking for help. The lady said she knows and is aware of it going on. She apologized and I thanked her again. I then walked up to the line again on the floor and held up the item so they know they no longer had to help but as I've been told for so long now, our credit cards, debit cards and (green cash) is worth being acknowledged. Good thing the credit cards, debit cards and cash are not a skin color! Thank you lady worker that helped me today, you know who you are!
-
June 2022 by Rob O'Sullivan
The people there I find are very smart when it comes to parts that you're looking for and their prices are very reasonable for the quality you get you do get a better quality there..
-
May 2022 by Tony Thomas
Great people, knowledgeable and professional. Mikey is best parts man I have worked with.
-
January 2022 by Jennifer Matthews
Chris & Mike have always be kind & honest. I have returned to this location 4 times in my 5 years in Knoxville.
-
November 2021 by carlitaalfonso
I was just in the store about an hour ago today. I counted about 7 people walking back and forth behind the register. One man was on the phone and looked up at me as I stood behind the line drawn on the floor. There was another customer standing on the left of me also waiting for help. There was another male worker standing behind the register ignoring the lady also. I ask what could possible be going on that we are being ignored? I realized that none of the white worker are going to acknowledge me. I then turned around to see if I could find what I needed on my own. I then saw another worker in the isles and she just so happened to look like me. I was so thankful and knew I would get some help. I walked over to her and asked my question. She took me to the correct product and we talked for a few minutes. I then told her that if she had not been here, I would still be standing there waiting and looking for help. The lady said she knows and is aware of it going on. She apologized and I thanked her again. I then walked up to the line again on the floor and held up the item so they know they no longer had to help but as I've been told for so long now, our credit cards, debit cards and (green cash) is worth being acknowledged. Good thing the credit cards, debit cards and cash are not a skin color! Thank you lady worker that helped me today, you know who you are!
-
October 2021 by Carla
Staff was very knowledgeable, friendly, and eager to assist. I typically frequent all the local parts stores except for NAPA (didn't know there was one that close to home)... Definitely going to be coming here on the regular. Customer service was on point and even though they didn't have one of the items I was looking for, he grabbed an older catalogue, found the part number, and found out that yes they did still have a few. It was ordered late in the day and it was still delivered early the next day to the Asheville Hwy Store coming outta Memphis. I'm impressed!
-
October 2021 by David Capps
The man that waited on me was very knowledgeable and a super friendly person. Makes me want to drive out of my way for parts because people want to be appreciated no matter how much they putchase
-
August 2021 by John Orosz
Not caring. Will go to another auto store on ASHEVILLE Hwy. They actually come out to car n helpSome cashier calling her Dad 4 helpGuess they will close up tooooo. DONT GO THERE
