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February 2024 by Shannon Aikin
It was our first time here. The doctor and the staff were absolutely amazing!
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November 2023 by Teresa Ingram
It was clean, staff are nice and they took care of my dog about 2 minutes after I walked in.
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November 2023 by mikede vham
We brought our cat star in to get checked out. The workers there very quickly and efficiently figured out what was going on and what needed to be done. This will be our go to vet from now on.
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October 2023 by Stuart Harrell
Got me in on short notice and helped my pet out. He is doing well and the staff was very helpful, curious and kind. I will definitely be going back!
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October 2023 by Larry Crain
Thank you for helping my little MartyYou got us right in taking care of Us professionally, he is doing better. You have a great staff and we will always depend on my pet's animal hospital To help us out. I highly recommend.My Pets.
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August 2023 by Mary Platt
They take very good care of my fur baby, and are more reasonable than my other vet.
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June 2023 by Rhonda Emge
Do not go there. All they care about is money period. Staff not very knowledgeable, tendency to misdiagnose. I found another vet who actually cares and knows his field.
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May 2023 by Catherine Long
We had to put our old girl to sleep and the staff was so compassionate and kind, explained everything, gave us as much time as we needed, and even made sure we knew that if we couldn’t handle being in the room there would be no judgement.They made a very sad situation more bearable.
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February 2023 by Shari Pass
I recently had to put my little old Cutie Pie to sleep after 17 years. It was such a difficult time but the staff showed so much empathy and was so kind to us both! They allowed me to take my time to say goodbye even though it was close to closing time! I was very thankful to be surrounded by such compassion and would highly recommend them to take care of your precious fur babies!
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October 2022 by STEPHANIE PRICE
I'm lowering my rating since the practice was sold. I took my dog there and spent a bunch of money and he still has the same symptoms. I tried to tell them about it and they wanted to give him the same meds he is on. Obviously they don't look back at their history. I don't want to leave them but I have no choice. My dog has been going there for 13 years. I hate moving a senior dog somewhere else. ?
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August 2022 by Karen Koplan
Let me begin with the positive...the staff at the Northshore location are very friendly and sweet. Sadly that is as good as it gets. Having many pets we were excited to find a vet that is close to our home and open on Saturdays. We took our large dog there with an issue that still has not been resolved, yet they are so over priced and nickel and dime you to death that we are seeking care elsewhere.The worst part is we also took a small rescue dog there and payed over $500 for a package deal. She has a problem with her ears that was also misdiagnosed, and now we found out she has heartworms. The vet called to tell us and showed no empathy or concern, nor offered any advice. She was focused on another call coming in and actually cut our call short. Then.....needing to get my dog's Rx filled at a human pharmacy was going to cost me $20 if they called it in, and $10 if they faxed it!! How absurd is that??!! I asked them to please work with us as we are bringing them 5 new pets as clients, and one more is on the way. You would think as much money as we had already spent this could of been accommodated, not to mention the heartworm treatment would be another $1200! They would not bend as that is the company policy.The following is their mission statement:We have compassion for our patients, their parents and our team.We are always learning to be more competent and striving to do better.We aim to create a culture of trust with our clients, our patients and each other.Working together as a team is great medicine.We did not experience any of this. I suggest you look around for another vet.
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August 2022 by Keisler Automation
Abby and the gang are great. I've taken my kitten in for 3 appointments and each time I've been greeted with a tidy atmosphere along with a very professional and caring staff.
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July 2022 by Meg Glass
Most caring and kind people. Very professional and truly trustworthy. They love their patients and their patient's parents. They are so supportive.
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June 2022 by Tara G.
I thought that my aging cat was going to have to be euthanized. I was shocked to find out that it was merely a respiratory infection and and other small items that made him seem to be near death .I thought that my aging cat was going to have to be euthanized. I was shocked to find out that it was merely a respiratory infection and and other small items that made him seem to be near death. The staff working today was very caring, gracious and loving towards my Fiddy...I could not have taken him to a more better vet! Thank you guys for your love.
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April 2022 by John Ham
Have been a customer at My Pets for about 13 years (2 different boxers) and have always been treated extremely well, as were the pooches! Have gone through many ailments with them as well as a number of vets and assistants. Always a friendly atmosphere and the dogs love it there (that's saying something!).
