“I was able to get a new phone for $100 less than what my service provider wanted to charge me and i was in and out in less than 20 minutes. Their accessories are very well priced too. Bought a dash mount and case. Dont use sketchy Marketplace or whatever. These guys do good solid business.”
10AM - 7PM
2411 Callahan Dr, Knoxville“Taylor and the guys really helped me out big time today! I cracked my iPhone screen at work. Needing a quick turn around while I was running errands it was done in less than two hours. My phone is working great!”
10AM - 7PM
11133 Parkside Dr, Knoxville“Awesome service, I'll recommend Parkside Knoxville TN store to friends and family.
I'd already posted an appreciation on my FB.
Thank you very much once again ?”
9AM - 8PM
4731 N Broadway, Knoxville“Cale was amazing today, we were able to get exactly what we wanted but stay within our budget. He made us feel welcome even with having our infant! Come see Cale !”
“I had to write and thank Nick and Joshua for going above and beyond helping on a recent visit. They not only got me a new phone but helped me save money and get better services with a new plan and the streaming package! Kudos to both Nick and Joshua”
“I had a great experience at this store! Drake Bassett and Cade Penny were incredibly helpful when I was switching my boyfriend over to my plan! Drake helped us get the phone and Cade helped us figure out why the new phone was not working at first and made sure to explain the processes of everything that goes on! Cade made sure both of our phones were activated and working! Thank you so much for all y'al do!”
“Cale helped when my phone completely shut off. He made it smooth and effortless while at the same time streamlining upgrading my phone and home internet. Cole kept us informed throughout the process of the new home internet and helped us with questions we may have in the future as well. This was a great experience and I will continue to use this location and Cole!”
“This US Cellular location is the best ever!!! I’ve been a customer of US Cellular for 18-19 years!!! This location is the best!!! Nathan and Hanna are very knowledgeable of the products you want to buy!!! I recommend anyone looking for a cell phone or other devices to please go see these two!!!!”
9AM - 4PM
6609 Kingston Pike Ste B, Knoxville“This Place is absolutely wonderful. David went above and beyond to help me with an issue I was having with my phone. I would highly recommend this place to everyone.”
“Knoxville TN store
Drive was 45 minutes, hot day, and I had to get this off the checklist!
We walked in, Elijah was finishing up w his customer, the others all had someone, and he asked if he could help.
He was very pleasant and addressed our needs, wants, and was very knowledgeable. He gave us the best deal, transferred everything to our new phones, answered our questions, and even walked us out. After our last visit to AT&T in Ga, which we left in a less than happy mood, this was a very nice experience. Kudos for Elijah! He's a keeper!”
“Alley is super knowledgeable on the phones and products. We had problems with our phones and she knew what to do to make them working again. I appreciate her honesty and professionally.”
“Kerri and Saira helped me clear some uneeded chached data out of my phone this evening, and showed me how to do it myself in the future. They were so patient and helpful. Great customer service.”
10AM - 5PM
5340 Millertown Pike, Knoxville“I was really amazed at the attention I received from Jacob! He was able to answer my questions and assist me with getting my phone number transferred. He did all of this for me with a great attitude. He even was attentive to my daughter with her questions about cell phone availability.THANK YOU SO MUCH JACOB AND CRICKET!!!”
“The guy was nice and helpful western Ave is the best place to go get a cricket phone... I went to Clinton hy... and Walmart for one they couldn't help he was good we were in and out in 20 minutes with a working phone”
10AM - 6PM
2736 Schaad Rd, Knoxville“Thank you, Tim Daniels and Brendan Holbert for going out of your way to insure my family and company got the very best for the best price. I had an amazing experience at your store and was able to cut my cell phone bill by $150 even after adding an additional line. I will recommend your location going forward. I love my new phone and ear pods. I really enjoyed my time there. Thanks again!”
9AM - 9PM
7552 Chapman Hwy, Knoxville“Nora was very informative & helpful. We were making a purchase with my parents over the phone & she communicated every detail amongst all the commotion. She was very knowledgeable about the services, plans and devices being offered. Very sweet lady!”
“I have been a US Cellular customer for over 26 years. The Kingston Pike store has been my favorite to work with since it opened…I think that was a few years ago.Casey, who I met years ago and Jimmy in the last year, are awesome. They both get 10+ stars for customer service. Jimmy Mullins…I have worked with the most in the last year, he has helped me 4 times as well as two others in my extended family. His technical skills are incredible and I appreciate his support and that he is very kind to me…a non-geek! Who understands nothing about technology! And prefers a landline any day..lol.Most recently he helped me upgrade my phone and my account. He listened carefully to what my needs are for a phone.He is professional, respectful, honest and never pushy. If you have a problem he works patiently until it is resolved. If he tells you something, you can rely on it. These guys are top notch and bring all their best attributes the the cellphone market. They help make USCellular the success story that it has become.”
“Update 12-27-23Had to get new phone today with some pretty complicated requests regarding parental controls and Sierra was awesome to deal with. She set up everything perfectly and was tickled at how quickly she accomplished it all. Very grateful for all her efforts and help!Stopped by today to have new phone activated. I needed parental controls set up and had no clue what to do. Daniel went out of his way to help me, helping set everything up, showing me helpful features that needed to be turned on and others that needed to be turned off. What a God-send he was to us. Totally our hero, for sure!!! So very helpful. I also laughed a lot at a battery operated Chewbacca they have there that's hilarious. They were really great!”
10AM - 5PM
9274 Kingston Pike, Knoxville“I was with Cricket and they always really gave me good service. The people who assisted me always answered all my questions with kindness. And they always had staff who spoke Spanish. I'm very sorry to have left. Totally sorry”
“I decided to make the switch from my old carrier this weekend and I had the pleasure of working with a fella by the name of Triston who helped me get my account set up with no hassle. He very patiently walked me through getting familiar with my new tablet and phone setting clear expectations on fees to expect on my bill and why (which no one has ever done before!) despite the store being quite busy! He was knowledgeable and made the time zip by with friendly conversation and light jokes. I would definitely recommend coming to this store for 5 star service!”
10AM - 7PM
1718 Cumberland Ave, Knoxville“Devin Moore went above and beyond to help me after rude employees of Chapman location definitely recommend him. Super nice and determined to make the customer happy.! 100000/10 thankful that Devin actually took time to help me”
10AM - 6PM
4873 N Broadway St, Knoxville“I went down to the Broadway location with too many tasks! Brett was the representative to help me. Brett went over and beyond to make sure all of my needs were meet! He was so helpful, kind, and patient! Lord knows I over worked him! But he did it all with out complaining! Thanks Brett for working so hard for me so I didn’t have to! Definitely my go to guy now!”
10AM - 8PM
7041 Kingston Pike, Knoxville“Ronald S was an outstanding sales rep and helped me with everything I needed help with. He was friendly, patient and knowledgeable. He deserves 10 stars on a scale of 1 to 5! Find more reps like him for all of your stores!!”
“After years of using Android, my family has all begun switching to Apple IOS. The daunting transition had been weighing over me for the entire time I considered the switch, but with the kind and patient assistance of Olivia at this particular ATT store, I was able to make the move to the Apple ecosystem with ease. She not only helped me in a professional manner, but also talked with me and connected on a personal level, making the entire experience an absolute pleasure. When I left after getting my new phone set up, I couldn’t help but return to further discuss the current deals that she expertly sold me on during my first visit. I can not recommend enough to speak with Olivia if you have any needs to be fulfilled by ATT!”
“Elizabeth Lorenzo has been amazing helping me change three lines at three different times she is always kind, professional, and knowledgeable. Her manager Danyel has also always gone above and beyond as well.”
“I went to the Apple Store to learn more about the AI update released in October and decide if an upgrade was right for me. Anthony helped me and went above and beyond my expectations.”
“Sunny was amazing and very helpful! We couldn't get this case anywhere else because phone just launched but he went above and beyond to help us! Thank you Sunny!”