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February 2024 by Claudia A.
My experience was horrible. I dropped my puppy off at 10am at his appointment time. They kept my puppy for 5 hours and did not clip his nails, they did not clean his ears, or shave around his area, Needless to say I was very disappointed. when I called after 3 hrs. in, he had not even been touched. When I called to let them know that I was not happy with the service. They got defensive instead of making it right. All I wanted was for them to make it right. Why keep my fur baby that long if they are not going to do a decent job. Customer service was horrible. NEVER AGAIN! MY FUR BABY DESERVES BETTER THAN THIS!!!! I DO NOT RECOMMEND. ALL THEIR PRODUCTS ARE EXPENSIVE. THEY NEED GROOMERS WITH EXPERIENCE.
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February 2024 by Shayla S.
This groomer came recommended by a friend so we decided to give it a shot for our 1 year old golden doodle. She's has always loved her baths and being groomed so we were not concerned. I picked her up yesterday and although she was very short, I didn't think anything. Upon arriving home, I noticed that she has hair all over her, her chest was scalped, her neck was cut and bleeding, and her ear was cut and bleeding, I am so confused. While I trusted a groomer to bathe and trim my dog, I also expect to be told if something happens while in their care. We are now having to take her to the vet for proper care and attention. Not to mention her demeanor at home has been very skittish, won't let us touch her paws/rub her belly, won't lay down, and this is not like her. She is normally very social, loving, and a little lazy at times.
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November 2023 by Natalie K
I have a very hyper standard poodle that needs grooming every few months. They've always been able to handle him, and his groomings look/ smell fantastic.Prior to this dog, I had another standard poodle, Buddy, that was a gentle giant. The last time I took him for a grooming he was pitiful. He was 15 years old and had trouble waking due to arthritis. Jimmy, (my favorite groomer) was so tender with him. He even carried my 75 lb baby boy to the car! ? That was an act of kindness I'll never forget!((RIP my sweet Buddy))I've used Misty's pet depot for years, going back to their previous location by target. Each time, I've felt as though they truly care for my pet, just as I do.Recently, I learned that they also offer boarding. This will be a Huge help to us during our next vacation! I'm excited to know there's a place I trust to keep my dog while I'm away.I'll typically find a new toy to buy in their shop as a reward for my dog after his grooming. But, they also have food, beds, leashes, collars, and other items for misc other pets.The shop seems to be a bit pricey compared to Walmart, petsmart, Rural King, etc. However, I'm happy to know I don't have to depend on the big box stores for my supplies. There's a good feeling when to know I'm supporting a small mom-&-pop store.
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November 2023 by Ryan Hodges
This is a fantastic place! They have better quality products than several other places I have been. They are always extremely helpful and polite as well.
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October 2023 by Angie Fields
I haven't been in the new location but the website does not indicate much of a selection at all. I was looking for a pet store that offered a variety of cat food brands. This place offers 4.. none of which my cats will even think about eating.
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September 2023 by Brandie Hunley
Jimmy is awesome. He is the only person that my furbabies will let touch them
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September 2023 by Bryon Van Brocklin
True experts. People are practically dietitians for animals. Family company. They got all the really good food for the animals. Always very good happy customer service. You shouldn't shop anywhere else
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September 2023 by Kristina Lemoine
They were so good with my guinea pig jasmine they cut her nails I highly recommend Misty's pet depot Courtney was very friendly and new what she was doing
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September 2023 by Sherrill Miller
Misty and her crew strive to care for your family. Their expertise and experience place them ahead of the curve in caring for their customers.
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August 2023 by Patty Brogdon
We've moved all our grooming to this business. Jimmy does our dogs. Never disappointed in a cut.
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July 2023 by Angie
Absolutely love everything about Misty's Pet Depot! The staff have always been phenomenal...super friendly and courteous, excellent grooming, and great products! Highly recommend!
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June 2023 by Somer Bullard
Alot of all natural treats and very kind women. I only gave 3 stars due to the pricing. It's rather exspensive as far as treats go. I paid $25 for something that was only $11 at another pet store. They were very helpful when ask questions.
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May 2023 by Jennifer Bolin
We just took our 2 adopted dogs to get groomed for the 1st time in their entire lives.. They were very well taken care of.. Even our very timid/shy dog was super excited & happy after her grooming ❤ we definitely loved them & will use them again!!! Thank yall so much!! & so many options for yummy treats that looked so good i wanted to eat them!! lol Thanks to everyone for making the experience great & we will definitely be coming back <3
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April 2023 by Gail Haun
Very knowledgeable and friendly staff. Great selection of cat supplies. Also saw an incredible selection of dog cookies that makes me want a dog just so I can buy adorable dog cookies.
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April 2023 by Amy Livingston
Went to get my Frenchies' nails clipped. They did a good job and she loves the dog biscuits I got her as well. Helpful staff when picking out the treats!
