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November 2023 by Josh Radford
Easy to work, pleasant transaction
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November 2023 by Jack Six
Good price and good manager
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October 2023 by Tess M.
my unit's stuff was stolen. i call and customer service is very helpful. the area manager calls me and she is also very helpful. she tells me to go in and file an insurance claim. i go to this location and the guy with the buck teeth tells me it's all my fault and i was asking for it. he berates me, LIES (yes i know u lied to me but there's nothing i can do abt it now...at least i can afford the losses)....and tries to glean as much information out of me as he can, feigning interest, in order to get off scott free. i was nothing but nice & he talked me in circles trying to confuse me and make me feel guilty. DO NOT trust this man, or this location. when he told me differently from the area manager i knew he was full of shit. i hope ur few remaining teeth fall out and u have to drink thru a straw for the rest of ur life & eat baby food slop.
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September 2023 by Brian Paschal
Great service, good pricing, close to my house. Shannon Walker is the property manager down there so I recommend anyone needing a storage unit to rent from him
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September 2023 by Shelly Martin
Nice clean units…. With lights. Guy in the office was very helpful! Fair pricing compared to others.
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August 2023 by Booker Youngblutt
Booking myself via the website was a bit confusing (I was doing this on an iPad, unsure if that matters) when it came to catching all the spots to initial. Just a bit clunky.Filing out the insurance portion of the lease was confusing. I’d agreed to a level of insurance already in the paperwork. Was I now signing up for EXTRA extra insurance? I had to call support to parse this (it’s not more insurance, just wants details from your earlier insurance selection, though it seems odd to be asking the customer to provide this less than obvious info).So, booking yourself online is sort of confusing, since I ended up having to call customer support anyway.However, I called the location with a question later and Shannon was very clear, thorough & helpful. Nice to feel like someone cares about real people AND knows their business. So points won back for that.
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June 2023 by Delphine Delmaire
Shannon was friendly, helpful and really knew his product. I will be renting the perfect unit when needed and the decision was made based on him.
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May 2023 by ablessing brown
Shannon was very sweet and understanding great location
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April 2023 by Kathy Pack-Dugger
I've not had a good experience with this storage.It took them the days to give me gate access.The prices online are not the same as the end price.The hours are not consistent and are nowhere close to the hours of operation listed online.They do not give refunds when downsizing or moving out early....Not a good choice, but unfortunately it was the closest storage unit when needed.
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December 2022 by Raymond Southerland (Pee Wee)
Great staff, very helpful. Location is close to town and the interstate.
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August 2021 by Tamara Neal
He was great and made the process smooth.
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July 2021 by Harry Erickson
ok storage place they have secured gate access but only thing that sucks is you don’t have 24 hour access to the gate….like why wouldn’t you give your customers 24 hour access to there storage rooms?? this is going to make us leave after 6 months and go to another company that does offer this simple thing. i can only imagine the customers that have left or never even signed up with you guys over it.. to bad
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July 2021 by Bailey Nickles
Shannon was amazing and got me set up super fast and easy. Would recommend!
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June 2021 by Princess Lady
Elissa was extremely friendly, very informative, and even offered me a bottled water. My business was brief and to the point, I was in and out which is what I wanted. She explained everything thoroughly and definitely has excellent customer service skills.
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June 2021 by sylvia Brown
Shannon is an awesome person to do business with at the Metro Self Storage on Linden.He got me the best deal around town.
