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April 2024 by clint epps
Worst quality of food I've ever experienced at McDonald's. To make it worse I waited longer than usual with a mobile order thinking I would at least be getting fresh. Soggy cold and disgusting.
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April 2024 by Makena Marsh
This location unfortunately messes up my order almost every time, whether I order in the drive-through or on the app. The food is good, but things are usually left out of the bag.
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April 2024 by Siris Laursen
Every single time I come here I get the same guy that berates me for taking pickles off my cheeseburgers. This person is apparently the manager at this location and seems to think people care about his obnoxious act he puts on. I am here to get food not listen to you try to change my order or hear about me "removing the best part" several times while I am ordering and paying for my order. Do your job and keep your opinions to your self. I don't care what you want or like. What an obnoxious manager. This was also not an isolated case. Every. Single. Time. I don't go here often, but over many years, I have had this exchange with this manager. Each time it is horribly annoying.
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April 2024 by Pinky DeSola
I love this location! The staff are always super friendly. The service is usually very quick, and the food is always on point! That's saying a lot considering past experiences with other McDonald's locations! I try to go to this location every time possible, unless I'm just not in the area.
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April 2024 by Vickie Holmes
It was a good experience
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March 2024 by David Newberry
I had to take my food back twice, I ordered a double quarter pounder with cheese received ot and it had the small cheeseburger meat on it took it back and when I went back to my seat it was missing the other meat so they gave me the meat on a napkin total not what I was expecting. I hope this helps others to avoid this place I remember when customer service was a thing. It's sad you pay $12 to 15 for a meal that's not worth eating! Bust of luck McDonald's @ West Hills in Knoxville Tennessee!
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March 2024 by Kristina Thomas
Fast service
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March 2024 by Michelle Storie
Can you say RUDE? Sidel was the person who took my order and when she asked what I wanted for a drink I said mellow yellow and she was snotty in telling me We don't have mellow yellow. Well parden me I didn't know that a simple we don't have that would have been fine but no she had to be rude. Well let me just say if I come here again and she is at counter I won't be ordering here will go somewhere else!!! Note to her if you don't like your job do us customers a favor and QUIT!!!
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March 2024 by Faye Roche
As far as McDonald's goes.... This one has been perfect.
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February 2024 by Crazy V0rtex20
Rude service, lobby is completely cleaned and set for the day at 9
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February 2024 by Joshua Boleware
Best McDonald's for breakfast!
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February 2024 by Quick Assist
I don't know how this place is still in business the food is so awful I haven't had it in years and still it tastes
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February 2024 by Mel Go
If it weren't for the food coming prepackaged i would’ve given them 1 star for that too. I got 2 dine in nugget meals with no sauce, no cups for drinks, no receipt. The 10 pc spicy nugget I ordered for myself wasn’t even spicy, they were regular nuggets. Currently there is a song playing in the speakers called “Needs” by Verzache…look up the lyrics, no words were censored.. Everyone throws you ugly looks and stares you down. The bathrooms are third world disgusting. This place is thoroughly ghetto and I’m not bringing my 4 year old back here. My daughter and I were gonna buy ice cream after our meals but we’ll leave instead. This is why we stay closer to Farragut.
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February 2024 by Daniel Malec
Was in and out pretty quick very clean
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February 2024 by claudia rivas
This is the worst macdonalds i have ever been too. I ordered 4 Large Fries and they smelled and tasted bad i also asked for 10 pieces of chicken and they only gave me 5 ,i asked for ranch too and they gave me none . My brothers and dad ordered Big Mac’s and they said that it was the worst big mac they’ve ever had. Don’t come to this macdonalds spend your money somewhere else .