Mattress Firm Clinton Highway is known for its excellent customer service and knowledgeable staff. Customers appreciate the friendly and respectful treatment they receive when shopping for a new mattress. Staff members, including Dylan, Daniel, and Zach, are praised for their helpfulness, patience, and willingness to listen to customers’ needs. They provide detailed information about different mattresses and brands such as Sealy®, Tempur-Pedic®, Sleepy’s, and Serta®, helping customers find the best fit. The store offers a variety of options, and customers feel confident in their purchases, thanks to the Love Your Mattress Guarantee® and a 120 Night Sleep Trial®. Many customers report being satisfied with their new mattresses, often sleeping on them the same night. Even when issues arise, staff members go above and beyond to resolve them, such as upgrading bed bases. Overall, Mattress Firm Clinton Highway provides a positive shopping experience focused on helping customers sleep better.