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January 2024 by Nathaniel Graham
Awesome owner and atmosphere!
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December 2022 by Mary H.
Christine can do anything. Love this nail salon. Also, Nikki does my pedicures and she's awesome.
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November 2022 by Suzie J.
I had dipping manicure by Kim, she was excellent! A perfectionist! I'm very happy with Lotus. Recommend.
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November 2022 by Lex A.
I've been going here for nail art with a full set, dip manicures, and pedicures and the staff is generally friendly and chatty which I appreciate. However, every single time I get a pedicure they do a terrible job, usually I still go for the upgraded pedicure but this time I didn't feel like spending the extra time or money. They kept trying to convince me to go with the upgrade and maybe because I declined they were less incentivized to do a decent job. Honestly I can paint my own nails better, the nail tech didn't allow time for the polish to dry between coats of color which then led to some of the polish sliding as top coat was applied. Then the nail tech didn't apply the top coat evenly or over the entire nail so you could see the polish separate and leave texture between the areas that didn't get top coat. I noticed how awful some of the nails looked and had to ask if someone could apply topcoat to fix the areas that were extremely noticeable but the lady that came over and to do it seemed annoyed. I was quite irritated since I'm giving business to this salon for a service I expect quality from, people pay for services from professionals so they receive professional results and this was far from that. I think this will be my last visit and won't send friends here anymore, the last thing I want is for a friend to get an awful pedicure or have to re-do it at home like I had to after this visit.
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August 2022 by Maggie B.
This has been my go to salon for a while now and today solidified why I choose Lotus!! I wanted a fun manicure for the start of the school year and Mimi exceeded my expectations! She took the time to make sure all the lines were straight and perfect. I am obsessed with my nails and know my students will be too!!
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July 2022 by Ttianna W.
In todays tale of what I asked for vs what I got see below pictures. I came in to have a spa day with my niece and daughter (10&6) as an early birthday present for my 6 yo. Also invited a friend so they could relax too. The rushed us the entire time and they weren't even that busy. My cuticles hurt so bad from having my skin drilled to death and neither of my kids got what they wanted. They also sat my six year old so far away from me she was so nervous and scared. And when I asked to have her near me they sat her with my niece. My friend joined us late but after seeing how her pedicure went decided to not get her manicure even tho I was buying (so that's how terrible it was!). 3-Gel Pedicures (1 with the crappy design pictured below); 1-Gel Manicure (with same crappy design); 1-Soak off and acrylic full set; and 1-Regular Mani/Pedi with one sticker on the thumb. $255 wasted! I wouldn't recommend this to place to someone I hated. Now I have to go redo this spa day RUN AWAY AND RUN AWAY FAST!!
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June 2022 by Robert Tipton
Great place! Great place to get a haircut as well!
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December 2021 by Renee R.
This nail salon was recommended by my co-worker who has amazing nails! I live in Puyallup but drove out to Fircrest because I was tired of getting lumpy gel nails at my local salon. Kim did my nails today, and she was FANTASTIC!!! So much attention to detail and they turned out perfect. My nails have never looked better. I think I showed up around 11:45 and didn't leave until shortly past 2pm. I had to have my old gross set removed and have a new set (acrylic powder) put on. It's perfect and I'll be back!! HIGHLY RECOMMEND!!!
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November 2021 by Avante G.
I've been going here for a couple of years now and I never leave disappointed. Everyone is so kind and they remember you even after one visit. I love that they have a selection of dip powder, gel, and regular color so you can get the same color even if you don't want gel on both your hands and toes. Highly recommend. I send all my friends and family here when they ask.
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July 2021 by Joyce N.
Today was a good experience. The last time the male manicurist was way too rough. Some months later (today) he was excellent. This salon is very clean. I have come 12-15 times. The four stars is due to the increased rates. However, I will pay more for a safe and clean salon.
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May 2021 by Isabella A.
Made an appointment for my mom and I to treat her. There weren't any other customers and it felt like they were trying to rush us out. My massage lasted maybe 10 seconds. We got the deluxe pedicures which is $15 more JUST BECAUSE OF THE LOTION THEY USE. THEY DONT OFFER PARAFFIN OR HOT STONES. It is JUST the lotion that makes it deluxe. Don't waste your time or money on the deluxe pedicure. Also she dropped the curing light and yelled at me not to move all while it fell off on its own being on the ledge.
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March 2021 by Makenzie M.
Felt like my toes were being manhandled. Came in for a pedicure appointment and they got me in about 5 minutes later, no complaints I know they can be busy. But the water was nice and soapy but the lady doing my nails had a nasty attitude. Not only was she not talking at all, she was grabbing my feet and roughly pulling them like she was annoyed that I didn't know what she wanted. As well, I have never felt so much pain around my cuticles, she used her sharp nails to push back my cuticles and to get off any paint but she was really just sharply cutting my skin with her nails. She has filed my nails done over and over again but just continuously is filing my skin down and then she puts alcohol all over where she files so my toes are just burning. And then she does all of that again about 3 more times. Wouldn't be surprised if my cuticles are going to get infected because of the pain she has caused. As well, she was super rushed and it was a Wednesday morning with only 4 people in here, she seemed like she was just wanting to get to her lunch break. Terrible and I am not coming back here again.
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November 2020 by Debbie Foy Mueller
Lindsey does amazing facials. She is THE Best. Tracy does Wonderful pedicures. AND rEFLEXOLOGY. LOVE LOVE LOVE
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September 2020 by Michele Maves
Tracey be is best nail technician in town!
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August 2020 by Princess L.
I wish I caught the name of the guy who did my nails. I am super pregnant right now, and have a lot of random bouts of light-headedness. The beginning of our session I started feeling light-headed and felt so bad because I needed a break when we had just started, but the tech made sure I felt better. He turned the air conditioning on and even fanned me for a bit. He wasn't upset at all when I had to take a break and made sure I didn't feel bad about it. The nails look great, gel manicure, but the experience of being taken care when I was having a mini meltdown was the best part.
