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August 2024 by Ryan West
Bought a used truck from salesman Seth. He is very professional, friendly, and personable. Every staff member I met was also very nice. Top notch dealership. The whole process was fast and easy. I live 6 hours from the dealership and they made the process very simple for me.
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May 2024 by joshua hutchens
Excellent body work. Even though it took longer than expected it was done right and they took care of everything with the insurance
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April 2024 by Merlin Froyd
I had corrosion on my trunk lid due to FoMoCo switching to using aluminum instead of steel several years ago. During the paint application if there’s any moisture on the metal, the paint doesn’t adhere correctly. Anyway, I was out of my corrosion warranty and called Lincoln and they stepped up and decided to cover part of the repair. I took the vehicle in to get an estimate and Chris (bodyshop manager) took care of the situation and made sure it was done in an appropriate amount of time. He then went above and beyond and touched up a couple of other small paint chips on my hood. Overall excellent experience and I highly recommend using them for and paint and collision repairs!
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September 2023 by Gerard “Uncle Gerry” Rosso
I went in there for service, but I'm sure the collision centers just this professional.
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September 2023 by Mike Janeway
25000 mile service went great.
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November 2022 by Debra Watson
Service specialist Christopher. . . One of the best. No issues .
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September 2022 by Robert Richardson
Everyone is friendly and professional
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September 2022 by Darren Williams
Terrible customer service
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April 2022 by James Clabough
No worked done yet, but the office staff at the body shop was great!
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February 2022 by Brian Young
Lance has the best long term team of Sales and Service in Knoxville. I have been doing business with them 20 plus years. Always good deal. Great quality service.
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February 2022 by Bonnie ezell
I always have great service with smiles
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January 2022 by Lisa Leonard
I just bought my third vehicle from LCF. Would I keep going back if I didn't get superb customer services and deals? No way! And if you want a salesman that goes above and beyond to get you the best deal, ask for John McCarthy!
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December 2021 by Andy Stansberry
Pleasant experience. Satisfied with the customer service!
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November 2021 by Scott King
This dealership is rife with shoddy work. I took my wife's car in for a recall and it came out damaged, unable to start, and with items missing under the hood.They went to great amateur attempts to cover up the damage done by the technician and then made repeated attempts to gaslight my wife and I about the problem that they created.They refused repair the damage they caused and also refused to return my very minor aftermarket additions.DO NOT TRUST THE DEALERSHIP
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November 2021 by Runnsun
Had service. For oil change and tire rotation. Service tech was on the spot and reviewed all services.
