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February 2024 by Megan Turner
my boyfriend tried to use the restroom at krogers on northshore drive and the single bathroom doesn’t have an occupied sign on it and when he kept trying to open it a kroger employee came out and was so rude to my boyfriend and snapped at him and told him if the door doesn’t open that means someone is in there that employee should not be snapping at customers and be so rude he should talk to customers with respect he made my boyfriend not want to go in to krogers anymore
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January 2024 by Hunter Jones
Shop here all the time but today they have a guy walking around the store soliciting you to sign up for a Kroger credit card. Nobody wants to be harassed in the middle of their shopping to sign up for a credit card!
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January 2024 by Sandy Pevey
Always helpful and accommodating!
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January 2024 by Amy Helmendach
I will no longer be shopping here. They continue to get my click list orders wrong and run behind almost every time. Last time they did not call and let me know. Charged me $67 for a chuck roast. I have been a faithful shopper at Kroger for years but I will now be shopping elsewhere.
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January 2024 by Richard S.
Six additional self-checkout lanes up and ready to go, but they would not open them because twenty people waiting in line to use the 4 they had open should have been plenty. Kroger has not been customer focused in years. Now they use limited staff to do personal shopping rather than serve the customers in the store standing in line. In Knoxville, use Publix or Food City for better service.
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January 2024 by Rick Wilhoit
Terrible experience! If you have a Mastercard debit card they won’t let you run it as credit, they make you use your pin! My bank specifically told me not to ever use the pin except for at the bank ATM. I don’t know what their problem is, but I will NOT be back to Kroger. When I was trying to pump gas the attendant just laughed at me and says ‘well I guess you’re going to have problems pumping gas huh?’ Kroger management needs their heads examined! Again, Kroger has lost my business and I subject others to ship elsewhere as well!
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December 2023 by John Cooper
After TWENTY YEARS I FINALLY AM CUTTING TIES with pharmacy! Last week my wife was in line for twenty minutes and finally was her turn as last customer in line and they pulled the CLOSED shade down for lunch.First of all as a business they are closing at the ONLY TIME many customers can pick up their needed scrips ONLY during their lunch hour.Second, the employees are burnt out and totally indifferent to any concerns of customers due to their staffing shortages.Kroger has really gone down the drain as Publix is eating their lunch.As a loyal TWENTY YEAR Customer I can only say with regret that I’m sorry it has come to this but ENOUGH IS ENOUGH. My true regret is saying GOOD BYE to the great employees who are lead by such inept management and who have lost their energy to do what it takes to satisfy customers needs!
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December 2023 by Benjamin Mitchell
Friendly staff.
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December 2023 by Kim Coley
Excellent as always !
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November 2023 by Happy Unions Weddings by The Trusty Notary
My favorite grocery store cause you get fuel point to save on gas and great coupons
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November 2023 by Matthew Causby (Ghost)
Everything you want and need.
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November 2023 by Hardeep Rattra
Everything nice Habibi ? I’ve been going to this place for Awhile and these people have been so helpful Christina at customer service has helped me out with a money order which I appreciated and Joey has helped me at U-Scan before and Cody and Isaiah have helped me at the cashiering line. That’s a good team right there very impressed with the work. ?
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November 2023 by Jane Crider
Love yourself GO SOMEWHERE ELSE! Waste of time, gas. We went out of our way to this location because the locations near us can't do their jobs & are rude. Got to pickup only to be told they couldn't get my order together until tomorrow. THREE ITEMS. We cancelled. Will go anywhere else. KROGER is awful.
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October 2023 by Biden Blows
This store is a disaster. It's like trying to maneuver through a war zone with all these displays everywhere. This store has displays with items everywhere. Almost all the aisles have displays in them making it hard to shop while maneuvering your cart. And on top of that, then you have the vendors with their cardboard boxes everywhere in the aisles. You also run into the instacart people with their carts, it's ridiculous. Also, vegetables are almost always wet and soggy. This one employee is also getting on my nerves. He is always singing and loud, it's like he has to be heard, I can hear him the next aisle over. One cashier will not scan my Kroger card, she says it's not her job and to do it myself with the scanner. It's like, it is YOUR job!!!!I'm just about done with this store after 23 years of shopping there.I've recently signed up with Walmart and started shopping at Publix.If I were the store manager I'd be embarrassed!!!
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October 2023 by Lance Chugg
Nice people! Lots of choices!