-
June 2024 by Heath
This place will always give you a run around no matter how long it takes. Months, years, does not matter. They will never admit to not having the ordered furniture and keep your money until the end of time if you let them. Do not waste your time and money on this place. There are many other places with many great pieces of furniture. The best thing about buying furniture is availability and Knoxville wholesale does not have it.
-
June 2024 by Amy Lowery
Sheldon at KWS is fantastic! He is very professional, friendly, attentive to our needs, follows up promptly, is very knowledgeable and tracks down any information we are looking for. Highly recommend you ask for Sheldon when you go in! I also recommend KWS as a great shopping option - they have something for everyone, including high end manufacturers, the store is well laid out and the selections are endless.
-
June 2024 by Linda Jones
Lou was fabulous to work with. We told him what we were searching for. King bedroom set/Sleigh tufted
Plus we purchased new king Tempurpedic mattress set! Have purchased here many times over the years. Great store and employees!! Love Lou, he's great ?? We will always shop local!!
-
May 2024 by Carol Smith
Too much of the same styles
-
May 2024 by Angel Blackwell
Picked out and purchased a sofa. It was delivered with one of the throw pillows missing, told them the same day it was delivered of the missing pillow and was told it was ordered a month goes by no pillow arrives like they said it would come straight to my door, then I call again and was told it was never ordered because the lady that does the ordering was out but they’d get right on it and put a rush. Two more weeks go by no communication on when to expect the pillow, so I go in person on a Saturday and talk to the manager and was told it was ordered but there’s no date of when to expect it but they would call me back another whole week goes by so I call again and get the run around of I’ll find out for ya. And then the sales guy calls me back to tell me it wasn’t suppose to be with my couch that I could pay for one. My order form says the number of pillows that were suppose to come with the couch. They need to fix their mistake. Sounds like if you don’t pick up your item from them same day you buy it you’ll never get what you thought you ordered and paid for .
Update May23rd: stillll getting the run around everytime I try to contact the store to see about the missing pillow!
I would not recommended purchasing from them at all the sales guy says he needs to talk to the management the management says they need to talk to the sales guy and the manufacturer over and over. They never hardly call back or give an update when they say they will. Oh and did I meantion still no damn pillow?
-
May 2024 by Adam Walters
What an absolute joke of a company. Salina our saleslady only cares about selling furniture and not her customers. Bought a couch back in January. Was told 4 to 6 weeks until it comes in. No problem. 8 weeks go by. I call to see where it’s at. Our sales lady said oh it’s not even going to ship until May. What happened to 4 to 6 weeks when we bought it back in January. Whatever my wife loved it so we waited. Our sales lady Salina called and told us it was in. We confirmed 3 times where it was for us to pick up. She said it was at the warehouse. I thought at least they could deliver it to us for free since it took 4 months to come in. Be she said they couldn’t do that. We go to pick it up Saturday morning the 18th of May. We get to the warehouse about an 1hr from my house. And it’s not there. For whatever reason it’s at there clearance center. Unreal. We have always bought our furniture from them. But they will never get a dime from me or anyone that I know. Very disappointed.
-
May 2024 by Becky Bird
Sheldon Greco assisted us and was most helpful and attentive. He followed up with us. We would definitely ask for him again.
-
May 2024 by Pam Belvin
Bought several things from here and everytime we have purchased anything it has always been a problem. I have personally been trying since January 7th to get a resolution fir another piece of furniture that we bought prior to the claim only 6 months after having it and it started falling apart and peeling. I've made several emails amd also called the store manager no response. Very disappointed at this time what else can I do??? Wouldn't recommend this for a pig pen furniture...
-
May 2024 by Lynn Welsh
Can't say enough good things about our buying experience with Knoxville Wholesale Furniture, and with Greta Gordon in particular. When we met with Greta, we had a very tall order--needing to pick out all furniture for a 3 bed 2 bath condo over one weekend visit. Greta very quickly understood our style and needs and made our visit super efficient so that we could accomplish our goal. She guided us towards products that worked together, on budget, and added a designer's touch to our choices. Greta took what could easily have been a very stressful and overwhelming process and turned it into a fun, productive experience! Highly recommend the store for its wide selection, and even more highly recommend Greta as a designer! Looking forward to delivery day--if it is as easy as the buy, we will be very satisfied customers!
-
May 2024 by Lisa Downard
Had a great experience at Knoxville Wholesale Furniture. We are repeat customers and love their furniture, but today they proved their service is equally good. Thank you for your help, Darren!
-
April 2024 by Antoinette Elsberry
Sheldon was a great sell man. He knew the product. He didn’t try to force any other product on us. He only assist us on what we requested. Excellent manners . Thank you Sheldon
-
April 2024 by Jamie Picquet
THANK YOU! with SHEILA JETER as you sales advisor you cant go wrong! she was AMAZING! super patient and with the best listening skills! she quickly identified our wants and needs! after that? she helped us find EXACTLY waht we needed at the price we wanted!! The quality of all our furniture is fantastic! Sheila kept us informed all the way to delivery time! the delivery crew were super careful and extremely nice. we give Ms Sheila and Knox whsl a 10 star review!!
-
April 2024 by Sandi Campbell
We are furnishing a new home and found exactly what we wanted at Knoxville Wholesale Furniture! We worked with Sheldon, and he was an absolute Godsend at helping us find the perfect pieces for our new home. Great service, great prices, great selection. We will definitely be back (and will ask for Sheldon again)!
-
April 2024 by Nicholas Hibbard
Nice furniture options ?
-
April 2024 by Janie Cameron
Our salesman Sheldon Greco was great. Very helpful and professional. We give him a 10.
