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May 2024 by Matthew Boyer
A great place for parts and knowledge. The best answer every time, the best value all the time, for the HVAC/R professional.
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April 2024 by Layken Oliva
I'd like to express my appreciation for an exceptional employee at Johnstone Supply. Jesse Hawn is truly remarkable, and the team is fortunate to have him onboard! Jesse consistently demonstrates a positive and courteous attitude, even during challenging circumstances. His organizational skills and attention to detail are commendable, reflecting his dedication to his work. Our interactions with Jesse, particularly regarding part warranties—a process that can often be stressful—have been exceptionally pleasant. Jesse truly deserves a five-star rating for his outstanding service!
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August 2023 by Angel Morrison
Unload was quick and the were friendly.
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March 2022 by Jaypan Than
One more business that's policy has changed to not sell to anyone without a contractor/business license. Absolutely patheticNote: Wasn't but a few months ago I bought multiple parts without a business/contractor license without issue. Just to be told by an employee (the day of the review) that thay changed their policy and will no longer sell parts to individuals without business/contractor info.Hopefully all local businesses don't change their policy, as I'm afraid the homeowner with enough knowledge to fix their own issues won't be able to get parts locally anymore.
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March 2022 by Tim W wombles
Slowest place on the planet... no joke.
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March 2021 by Jaymie Rusinol
Great attention to the care for the safety of employees and patrons right now with COVID-19! Masks required to enter. Thank you for these efforts!
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March 2021 by Claire Green
Mask mandated!! Love and appreciate it.
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March 2021 by Julie Murell
Dedicated to superior customer service with special attention to public safety during these trying times.
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March 2021 by Colin Dees
An absolute honor to work with such an outstanding group of folks. Thanks for all the support, partnerships, and friendship.
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March 2021 by Jeff Cavanaugh
Great service. They care about their customers.
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March 2021 by Austin Mitchell
Great ownership. Dedicated to their customers and quality of service.Would recommend for all your HVAC needs.
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March 2021 by Mike Sledzinski
Best retail HVAC experience in Knoxvegas. Better bring your EPA!!
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March 2021 by Jerry Huttenburg
Easily my first choice in HVAC supplies. David Cross runs this Parts business like a champ! I'm always treated extremely well going in the front door til the time I leave. David is personally involved with orders coming in and parts going out making sure everything is correct. Saves me a lot of time and return trips compared to the other vendors in the Knoxville area.Excellent customer service starts at the top, David Cross is without a doubt the most professional and proficient HVAC man in the business!
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March 2021 by Keri Miller
Having trouble with the review button to give them the five star rating. Interacted today with Dennis and Natalie well I was checking on some prices from for some HVAC supplies. Very friendly and knowledgeable staff at this store where I've been coming for more than 10 years and continue to come from the old store on Western avenue. Prices are decent for the Goodman products as well as the supplies. Nice job folks
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March 2021 by Terry Woods
Requires masks! ?
