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December 2023 by Linda B.
Service at this store is non existent. Since they have moved from Peters Rd to Morrel Rd, it's a longer drive to buy fabric. Drove there today to buy a yard of fabric to find I was 9th in line to have it cut. Shoppers in front of me had 20 bolts of fabric in their carts to have cut. Only one lady at the cutting table working. I couldn't wait an hour to have this one piece cut. Short on help and no sense of urgency. I left the fabric at the cutting station and left. Hobby Lobby is down the street and I found what I needed at 1/2 the price and I was out in 10 minutes. Joann, you need to figure out a better process.
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December 2023 by Michael W.
The lady answering the phone is rude. In the middle of asking a question she hung up on me.
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October 2023 by Brucene Seal
Great sales on Halloween items, problem is the closes store is almost an hour from me
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October 2023 by Elizabeth Tyler
Absolutely marvelous!! Cannot wait to come back! Big Randy is the MAN & I appreciated his kindness & thoroughness to make sure everything was cut perfect & rang up the right price!
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October 2023 by Sarah Smith
It is definitely gonna be my new happy place! Enjoyed seeing all the yarn and the decorations they have out. Definitely will go back. Employees were really nice!
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October 2023 by Devin arthur Covers
Not gonna be long before Joann becomes a place that says Amazon killed there business needing bra clasps for a dress for my fiancé and they say they have em but when ya go in store to get em they say there in the back and they won’t go check Lolol Amazon will have it on my door thursday so sad to see
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September 2023 by Alexis Brossett
Do not bring your items here to be framed if you care what it is or what the product looks like. Took 6 weeks without any communication after multiple calls to wonder where my items were for me to stop by in person to learn 1 of 2 items were ready. The other item was a $400 vintage concert poster that was cut lopsided and is completely damaged. The metal “frame” was also damaged & had puddy material all in the corners as this is acceptable work by their place of business. When confronted with issues, employees didn’t think it was a big deal that the poster was damaged or to call a customer to say if there was any issues with framing. Got my refund but my possession is completely ruined.
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September 2023 by Jess W
Selection is decent but you will be taking 3x as long to check out. Please for the love of god if you’re not going to start staffing better to ensure a timely check out, do us a favour and put in self service kiosks. I shouldn’t have to wait in line for 30+ min to get something that took me 5 min to find
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September 2023 by Judy Lee
Great selection of material, cool Halloween decorations, an staff was very friendly an helpful.
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August 2023 by m w
I went here to pick up an item I had seen on the website. When I arrived I asked a pair of employees where I could find the item. I had a picture I had printed from the website. One of the nice ladies took me right to it. It was nice of them to stop what they were doing and take me to it instead of just telling me where it was.
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August 2023 by Josh Armstrong
It's great, and it has everything my girls need, every time we go. My girls love it.
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July 2023 by Manuela P.
Love love love this store! The staff is amazing and so helpful. Just have an IDEA of anything? I'm sure someone will help you finish out the idea and direct you to everything you will need. The Manager is Dana and she is so sweet , so much fun and I'm told a real pleasure to work for. She has a great sense of humor and still gets the plan finished while doing several other tasks for the store & staff! We had an idea of a frame to have made, note the paper plate measurements in the picture... we wanted the frame to fit between two doors like the one in the picture. Dana was so helpful and professional to guide us to the right look & solution.... Oh and did I forget to say she is patient? So excited to see the finished frame in about a week. (Hope to update this post) If I were looking for a store to work for... this one would be my only choice, as long as Dana is still in charge!!
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July 2023 by Ninon Holt
Beautiful store, great customer service! Always find what I want
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July 2023 by Elaine Boatner
Lots of sewing patterns and material plus home accents 75% off. Others 25% off.
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July 2023 by Allen Stewart
Go somewhere else! The lady cutting fabric likes to try to make everyone look stupid, the cashier was just as rude! Sad too because we drove over an hour just to see this store and didn’t get half of what we needed.